Job Description

Position Title & Designation

:- Night MOD

Basic Qualification:-

Graduate in any discipline preferably in Medical or Hospital Management stream.

Minimum Experience:-

4-6 years

Key Responsibilities:-

Manage and monitor activities of all employees in the Front Office, Billing, Housekeeping, F&B, Maintenance department, making sure that they adhere to the standards of excellence and to the guidelines set in the hospital policies and procedures, coaching, training and correcting where ever needed To maintain the team, ensuring that skills and standards are trained, demonstrated and maintained throughout the team. Take a complete facility round every day. Conduct Briefing for all staff during Night Shift (HK, F&B, Attendants, Maintenance, and Security, billing, pharmacy and Front office). Inform all Overnight staff of night activities, new patients and VIP patient's arrivals Maintain a professional and high quality service oriented environment at all times in the hospital. Accompanying seniors/authority on daily hospital rounds. To ensure that patient needs are anticipated and all requests are attended.Handle, Follow up and communicate any comments or complaints. Pass on to relevant HODs or manager if unable to handle. Ensuring public areas, patient care areas are kept clean and tidy. Coordinate with nursing in-charge and doctors to manage the daily operation or the assigned service area to ensure its smooth running daily. Monitoring and checking the line of work for doctors and nursing staff. Any material / Equipment movement from or in the hospital should be routed through MOD, with his signature on gate pass in absence of unit head. Responsible for managing and transferring equipment's across units. Coordinating for the pickups and drops of international patients. Making HR department aware about any disciplinary action in the hospital. Escalating any serious issue to the management. Ensure hospital HR policies and procedures are developed and implemented within good practice standards.
Job Type: Full-time

Pay: ₹18,057.56 - ₹30,000.00 per month

Work Location: In person