Job Description

Greet patients, attendants, and visitors in a polite and professional manner. Provide basic information about hospital services, departments, and doctors' availability. Register new patients and update existing patient records accurately. Verify patient details, ID proof, and insurance information. Generate OPD/IP registration slips and patient files. Fix, confirm, and reschedule appointments for doctors and diagnostic services. Coordinate with doctors, nurses, and departments regarding patient flow. Collect consultation fees and issue receipts. Coordinate with billing and accounts department for patient payments. Answer phone calls, respond to inquiries, and direct calls to concerned departments. Maintain clear communication with patients, doctors, and hospital staff. Guide patients and visitors to respective departments, wards, and diagnostic areas. Manage visitor entry as per hospital policy. Alert concerned staff during emergencies and help in smooth patient movement. Maintain calm and provide immediate assistance during critical situations. Maintain daily registers, appointment logs, and patient movement records. Ensure confidentiality and safe handling of patient information. Coordinate with nursing, security, housekeeping, and ambulance services when required. Support administrative tasks as assigned by hospital management. Follow hospital policies, dress code, and ethical standards. Maintain a patient-friendly and empathetic approach at all times.
Job Type: Full-time

Pay: ₹8,000.00 - ₹10,000.00 per month

Ability to commute/relocate:

Erode, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Experience:

Microsoft Office: 1 year (Required) Front desk - Receptionist: 1 year (Required) total work: 1 year (Preferred)
Language:

English (Preferred)
Work Location: In person