Job Description

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About ETS:

ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL, TOEIC, GRE and Praxis tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.
Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.



Project Description : Within the Marketing Office, the Strategic Insights team is seeking an intern to support and accelerate our work in building scalable, data-driven marketing intelligence. This internship is ideal for a strategic, analytical, and self-motivated individual eager to work at the intersection of research, analytics, competitive intelligence, and AI. The role provides a blend of independent project ownership and collaborative experience on live initiatives, with direct mentorship and cross-functional exposure. Experience Dashboard Enhancement (Qualtrics / Power BI) Build or enhance interactive dashboards using Qualtrics and/or Power BI to surface customer experience (CX) and Voice of Customer (VoC) insights. Help refine visualizations and make insights more actionable for internal stakeholders. AI Agent Co-Pilot Tool Exploration for Insight Acceleration In partnership with the team, explore how generative AI agents can accelerate insight generation from open-text sources (e.g., survey comments, competitor reports, customer verbatims). Scope and pilot a lightweight use case using real or synthetic data to test summarization, tagging, or trend detection. Document feasibility and limitations of applying AI tools in an enterprise insight context. Competitor Intelligence Support (Evalueserve & ETS IQ) Support active competitor monitoring by synthesizing Evalueserve research outputs to identify strategic shifts, product innovations, and market signals. Assist in curating and improving the internal intelligence hub (e.g., ETS IQ), making it more accessible and actionable for marketing and strategy teams.

Experience and Skills:

Own a discrete, scoped project within one of the three core areas. Support parallel workstreams and cross-functional priorities to gain broad exposure. Participate in stakeholder touchpoints, mentorship check-ins, and team planning sessions. Deliver a capstone presentation or strategic deliverable showcasing insights and recommendations.

ETS is mission driven and action oriented

We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning. We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. A In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth! As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. A At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you! The base salary range advertised represents the low and high end of the anticipated salary range for this position. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. The base pay is only one aspect of the Total Rewards Package that will be offered to the successful candidate.

ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.

From: ETS GCC