Job Description

Job Title:

Sales Executive - Personal Car Segment

Department:

Sales

Reporting To:

Sales Manager / Branch Manager

Location:

BHUBANESWAR (MANCHESWAR)

Job Purpose:

To achieve monthly sales targets by promoting and selling personal cars to retail customers, ensuring high levels of customer satisfaction, and maintaining strong post-sales relationships.

Key Responsibilities:

Sales & Target Achievement

Achieve monthly and quarterly retail sales targets. Generate leads through showroom walk-ins, tele-calling, referrals, and field visits. Conduct product presentations, demonstrations, and test drives for prospective customers.

Customer Handling

Greet and assist customers courteously in the showroom and field. Understand customer requirements and recommend suitable car models and variants. Negotiate pricing, financing, exchange, and delivery terms to close sales.

Documentation & Coordination

Complete all booking, finance, insurance, and RTO documentation accurately. Coordinate with accounts, delivery, and accessories teams for smooth handover. Maintain updated sales records and follow dealership CRM protocols.

Market & Product Knowledge

Stay updated on product specifications, features, competitor models, and pricing. Attend product training sessions and dealership meetings regularly.

Customer Relationship Management (CRM)

Ensure timely follow-up with inquiries and prospects. Maintain relationships with existing customers for referrals and repeat business. Handle customer complaints or escalations professionally and promptly.

Reporting & MIS

Submit daily, weekly, and monthly sales reports to the Sales Manager. Update lead status and follow-up activities in the CRM system.

Key Skills & Competencies:

Excellent communication and interpersonal skills Strong negotiation and closing skills Customer service orientation Basic knowledge of finance and insurance (F&I) Target-driven and self-motivated Computer proficiency (MS Office, CRM tools)

Qualifications & Experience:

Qualification:

Graduate (Preferred in Marketing / Business Administration)

Experience:

1-3 years in automobile sales (preferably in passenger car segment)

Performance Indicators (KRA):

Monthly retail sales achievement Customer satisfaction score (CSI) Lead conversion ratio Repeat and referral business contribution Timely documentation and delivery
Job Type: Full-time

Pay: ₹10,000.00 - ₹18,000.00 per month

Benefits:

Health insurance Provident Fund
Education:

Secondary(10th Pass) (Preferred)
Work Location: In person