Job Description

Job Summary

The New Car Delivery / Test Drive Coordinator is responsible for managing test drive schedules and ensuring smooth, timely, and high-quality new car deliveries. The role focuses on customer coordination, vehicle readiness, documentation support, and creating a positive delivery experience.

Key ResponsibilitiesTest Drive Coordination

Schedule and manage customer test drive appointments Ensure test drive vehicles are clean, fueled, and in proper condition Maintain test drive vehicle log and customer records Coordinate with sales executives for test drive follow-ups Explain basic vehicle features during test drives, if required

New Car Delivery Coordination

Plan and coordinate new car delivery schedules with customers Ensure vehicles are cleaned, accessorized, and ready before delivery Verify vehicle documents (invoice, registration, insurance, accessories) Coordinate with RTO, insurance, and accounts teams for timely delivery Support sales team during customer handover and delivery ceremony Collect customer feedback post-delivery

Documentation & Reporting

Maintain delivery checklist and handover documents Update CRM or dealership software with delivery and test drive details Ensure compliance with company and brand delivery standards

Required Skills & Qualifications

Minimum qualification: 12th pass / Graduate preferred Basic knowledge of cars and automobile terminology Good communication and customer-handling skills Knows four wheeler driving Valid driving license (mandatory)

Experience

1-3 years of experience in automobile showroom / sales support role preferred Freshers with good communication skills may apply
Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Cell phone reimbursement Leave encashment Paid sick time Provident Fund
Work Location: In person