Job Description

Job Summary

We are seeking a highly experienced IT Operations (ITOPS) and Observability AI Architect to lead the design, development, and implementation of advanced observability and AIOps solutions for enterprise clients. The ideal candidate should have 10+ years of experience in technical development and architecture roles, with deep expertise in observability platforms, AIOps tools, cloud-native architectures (Azure/AWS), containerization, orchestration, and automation. This role requires a strong understanding of modern observability technologies, AI-driven operations, and the ability to architect scalable, intelligent systems that enhance operational efficiency and resilience.

Key Responsibilities

Develop end-to-end observability and AIOps architectures for large-scale enterprise environments. Define standards and best practices for monitoring, alerting, and automated remediation. Drive the deployment and integration of observability platforms and AIOps tools across hybrid and multi-cloud environments. Ensure seamless integration with ITSM, DevOps, and CI/CD pipelines. Evaluate emerging technologies in observability and AIOps to recommend strategic adoption. Design AI/ML-driven predictive analytics for proactive incident management and root cause analysis.

Work closely with clients, operations, and business teams to align architecture with organizational goals.
Mentor technical teams on observability and AIOps best practices. Optimize system performance through advanced telemetry, distributed tracing, and anomaly detection. * Implement automated workflows for incident prevention and resolution.