Cinesoft Pvt Ltd is a fast-growing media technology company specializing in IPTV, OTT, UGC, and CDN solutions. We design and develop scalable streaming platforms, delivering high-quality digital content experiences for global clients. Our products empower broadcasters, ISPs, and content creators with reliable, secure, and innovative streaming technologies.
About the Role:
We are looking for a motivated
Network Support Engineer (Fresher)
with strong fundamentals in networking and Linux. The ideal candidate should have completed
CCNA / RHCE
certifications and possess hands-on knowledge in troubleshooting network and system-related issues.
Key Responsibilities:
Monitor network performance, uptime, and alerts through NOC tools.
Troubleshoot L1/L2 issues related to connectivity, routing, and system performance.
Support Linux server operations, user management, and basic configurations.
Perform routine network health checks and system updates.
Assist in configuring switches, routers, firewalls, and load balancers.
Document incidents, resolutions, and escalation workflows.
Coordinate with senior engineers for complex issues and customer support.
Required Skills & Qualifications:
CCNA certification
(knowledge of routing, switching, TCP/IP, VLANs, DHCP, DNS).
RHCE or strong Linux administration skills
(CLI, file systems, services).
Understanding of basic security concepts: firewalls, access lists, VPNs.
Familiarity with troubleshooting tools such as
Wireshark, Ping, Traceroute
.
Good communication and problem-solving abilities.
Ability to work in shifts (NOC/Support based role).
Preferred Skills (Not Mandatory):
Exposure to monitoring tools (Zabbix, Nagios, Grafana).
Basic knowledge of IPTV/OTT streaming protocols (HLS, DASH, RTP).
Understanding of cloud or virtualization (AWS, VMware).
Education:
BCA/ B.Tech / B.Sc / Diploma in Computer Science, IT, Electronics, or related fields.
Experience:
Freshers or up to 1 year experience
in networking or Linux support.
How to Apply:
Send your resume to
reach@cinesoft.in
with the subject: Network Support Engineer - Application
Job Types: Full-time, Permanent, Fresher
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