Job Description

The Network Specialist will be responsible for ensuring the stability, resillancy, security, and optimal performance of enterprise network infrastructure. This role involves managing, implementing and troubleshooting network solutions, with a strong focus on security and compliance. This role requires expertise in network solution, micro-segmentation with hands-on experience in Palo Alto Prisma and Cisco Software-Defined Access (SDA) solutions.

2.1 Support Business Activities

Proven experience in managing global network services, including Palo Alto Prisma, Networking solution using software defined access (SDA), firewalls, SDWAN, LAN, WLAN, DDI services (DHCP and DNS), VPN, Cisco ISE Strong expertise in Palo alto Prisma and cisco SDA technologies. Ability to design and deploy technical solutions that meet business requirements and align with IT infrastructure architecture and security standards. Ensure solutions are deployable and supportable by IT service providers within agreed frameworks. Collaborate with service provider technical teams to troubleshoot deployed solutions and resolve issues. Coordinate with L1/L2 NOC engineers and cross-technology teams to address incidents and ensure timely resolution. Track and manage intermediate issues through closure, working with multiple stakeholders. Expertise in designing reference architectures to ensure comprehensive coverage of all IT assets. Skilled in handling critical technical issues and implementing root-cause solutions to prevent recurrence. Exposure to automation initiatives to improve efficiency and reduce manual intervention. Strong interpersonal and communication skills (written and verbal) with the ability to engage at all organizational levels. Self-starter with a proven ability to take initiative, build organizational capability, and deliver committed results. Exposure to leveraging AI-driven tools and analytics for network optimization and security enhancement.

2.2 Hardware and Software Networks

Maintain hardware and software standards for network platforms across the organization; perform troubleshooting and assist with installation and upgrades of network services. Manage and maintain the asset lifecycle, including hardware, licenses, and AMC for all network services. Maintain and Manage SD-WAN and secure connectivity services, switches, access points, wireless controllers, Infoblox, ISE, and WAN devices. Analyze and troubleshoot LAN cabling and WAN connectivity issues. Plan and manage IP address allocation as per defined architecture schema ensure right governance in place to maintain the records regularly. Monitor compliance with Information Assurance and network security policies. Perform hardware and software upgrades on network devices to ensure a secure, non-vulnerable network landscape. Prepare and maintain network solution documentation, architecture diagrams, and presentations. Leverage AI-driven tools and analytics to enhance network monitoring, predictive maintenance.

2.3 Monitor Planning and Licenses

Ensure continuous monitoring of network components using SolarWinds, DNAC, Meraki to enable proactive measures and controls. Coordinate with cross-functional teams for disaster recovery planning, perform network immutable backups, and monitor restoration processes. Manage and document network systems, operational procedures, and maintain accurate hardware inventory. Administer software licensing and procurement to support effective network installations. Participate in on-call support for network operations and handle P1/P2 priority incidents to ensure uninterrupted services. Deliver effective customer service and support to end users. Leverage AI-driven analytics and automation tools to enhance network monitoring, predict failures, and strengthen security posture.

Key Skills and Knowledge

Manage large-scale enterprise network infrastructure in a global matrix environment. Strong ability to prioritize tasks and manage competing priorities effectively. Experience in budget forecasting and delivering quantitative metrics for planning. Excellent collaboration skills with Engineering, Plant Operations, and Leadership teams.

Technical Expertise

Design, deploy, and operate global network services: Palo Alto Prisma, LAN, SD-WAN, secure connectivity, IPSEC, DDI services (DHCP and DNS), Firewalls, Cisco ISE etc Deep knowledge of TCP/IP, routing, SaaS based application, AWS cloud and troubleshooting network performance issues.

Soft Skills

Problem-solving, flexibility for out-of-hours work, and clear, professional communication.

Education and Qualifications

Bachelor's degree in

B.E, B.Tech or equivalent

3-5 years of hands-on experience

managing Palo Alto Prisma, cisco networking via SDA and Firewalls. Certifications such as

CCNA, CCNP, CCSE and ITIL

skills are preferred. Solid knowledge of network principles (routing, switching, security) and practices. In depth understanding about network operations, design and deployment:

LAN, SDWAN, Palo Alto Prisma, secure connectivity, IPSEC, Infoblox, Firewall

.

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