Job Description

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Infrastructure Architects are the key link between Kyndryl and our clients. You're in a technical leadership role, uniting and guiding stakeholders from clients, governance, and project executives to delivery and sometimes even the vendors who work with the client. You'll be there from the start of a project -- understanding what's needed and figuring out the best technical solution. And you'll be there at the finish, delivering the right product on time and within budget.




As an Infrastructure Architect, you'll draw upon the full breadth of your talent and experience. This is a technical leadership role, so we want you to bring your vision, knowledge, and leadership to each project. To the client, you're the subject matter expert - consulting early, gathering inputs, understanding what they need from our solution. You define what Kyndryl can do to meet this solution. You design the best solution for the job. And finally, you're the tech leader for implementation.




At Kyndryl we support all major cloud platforms, so you'll get the chance to use everything you know - and then some. You'll also become expert at knowing when and how to call on other SMEs outside your wheelhouse. Thinking your way around pre-existing limitations will grow your creativity and flexibility. You'll learn a lot here, and if you want to work toward certifications there are plenty of opportunities.The rewards for all this are many. You'll get to influence, create, and deliver something from start to finish. You will have the power to delight our clients.




Your future at Kyndryl


This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It's a great chance for database administrators or other techs to break into the cloud. It's also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you'll find the opportunity here.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Key Responsibilities

1. Network Architecture & Design

Having 7+ years experience Architect, design, and implement

LAN, WAN, and data center networks

using

Arista switches, routers, and spine-leaf architectures

. Design scalable and resilient

L2/L3 network topologies

, ensuring fault tolerance, redundancy, and optimal performance. Plan and implement

segmentation, QoS, multicast, and load balancing

strategies for mission-critical applications. Evaluate emerging network technologies (e.g., SDN, EVPN-VXLAN, automation frameworks) and recommend adoption strategies. Create

high- and low-level design documents (HLDs/LLDs)

and ensure adherence to architecture standards.

2. Network Operations & Support (L3 SME)

Serve as

L3 escalation point

for complex routing, switching, and firewall incidents. Troubleshoot

connectivity, latency, packet loss, and configuration issues

across multi-vendor environments. Analyze

network performance metrics

using monitoring tools (SolarWinds, NetBrain, ThousandEyes, etc.) and recommend optimizations. Perform

change management and risk assessments

for configuration updates, upgrades, and migrations. Lead

root cause analysis (RCA)

for critical incidents, ensuring corrective and preventive measures are implemented.

3. Security & Firewall Management (Palo Alto Focus)

Configure, manage, and troubleshoot

Palo Alto Next-Generation Firewalls (NGFW)

, Panorama, and security policies. Design and enforce

network security zones, segmentation, and access control policies

. Implement

VPNs (IPSec / SSL)

,

GlobalProtect

, and

App-ID, User-ID, and Threat Prevention

modules. Monitor and respond to security alerts, coordinating with

SOC or InfoSec teams

for incident mitigation. Maintain compliance with

security frameworks

(ISO 27001, PCI-DSS, GDPR, etc.) through proper network security governance.

4. Routing & Switching

Deep knowledge and hands-on experience with

routing protocols

: BGP, OSPF, EIGRP, IS-IS, and static routing. Configure and troubleshoot

switching technologies

: VLANs, VTP, STP, RSTP, EtherChannel, and port security. Implement and manage

redundancy mechanisms

such as HSRP, VRRP, GLBP. Optimize

WAN connectivity

through dynamic path selection, QoS tuning, and traffic shaping. Ensure network resilience through

failover testing

,

link redundancy

, and

load balancing

.

5. Arista Network Expertise

Design and maintain

Arista data center and campus networks

using

CloudVision

,

EOS

, and

VXLAN-EVPN architectures

. Automate network provisioning using

Arista CloudVision Portal (CVP)

and

eAPI/Ansible

for configuration management. Analyze and troubleshoot

Arista telemetry data

to ensure optimal performance. Collaborate with engineering teams to adopt

intent-based networking and network automation practices

.

6. Documentation, Governance & Compliance

Maintain up-to-date

network topology diagrams

, asset inventories, and configuration repositories. Document all incidents, changes, and root cause analyses in accordance with ITIL and internal audit processes. Develop and maintain

SOPs (Standard Operating Procedures)

and knowledge base articles for recurring operations. Participate in

capacity planning

,

risk assessments

, and

disaster recovery (DR)

readiness testing.

7. Cross-Functional Collaboration

Work closely with

security, cloud, and infrastructure teams

to ensure cohesive architecture across all environments. Support

network integrations

with

AWS, Azure, or hybrid cloud

platforms. Partner with vendors (Arista, Palo Alto, Cisco, Juniper) for support escalations and technical updates. Mentor junior engineers and lead technical knowledge-sharing sessions.

Required Technical Skills

Arista Networks:

+ Strong hands-on experience with

Arista EOS

,

CloudVision

,

VXLAN-EVPN

, and

Leaf-Spine architectures

.
+ Network automation using

Python, Ansible, or Arista eAPI

is an advantage.

Palo Alto Networks:

+ Configuration and administration of

Palo Alto Firewalls

and

Panorama

management console.
+ Expertise in

App-ID, URL Filtering, Threat Prevention, WildFire

, and

GlobalProtect VPNs

.

Routing & Switching:

+ Strong command of

BGP, OSPF, EIGRP, IS-IS, STP, VLANs, and QoS

.
+ Hands-on experience with

Cisco or Juniper

routers and switches.
+ Familiarity with

network automation tools

and

monitoring platforms (SNMP, NetFlow, Syslog)

.

Cross Skills:

+ Basic to intermediate knowledge of

Linux

,

Load Balancers (F5 / Citrix ADC)

, and

SD-WAN

.
+ Familiarity with

VPNs, MPLS, DNS/DHCP, and NTP configurations

.
+ Cloud networking exposure with

AWS / Azure VPC, Transit Gateway, Direct Connect / ExpressRoute

.

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.