Job Description

HARMAN\'s engineers and designers are creative, purposeful and agile. As part of this team, you\'ll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you will push the boundaries of creative design, and HARMAN is committed to providing you with the opportunities, innovative technologies and resources to build a successful career. A Career at HARMAN As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you\'ll discover that at HARMAN you can grow, make a difference and be proud of the work you do everyday. Under administrative direction, the Manager, Network Services manages and provides voice and data network design, performs network analysis and planning, determines equipment requirements, establishes and implements procedures, and supervises and evaluates the performance of assigned staff Administers on-premises and cloud-hosted systems and servers related to SDCOE and district Local Area Network (LAN) and Wide Area Network (WAN) services (e.g. DNS, DHCP, 802.1x authentication, Windows Active Directory, IP address assignment, voice-over IP, firewall configuration, VPN) to ensure the availability of services to authorized users. \xe2\x80\xa2 Attends and represents the network service at a variety of meetings (e.g. intra- and inter-district committees, professional organizations, workshops, seminars, etc.) to convey and/or gather information required to perform job functions. \xe2\x80\xa2 Communicates with stakeholders regarding system status, service updates, planned outages, unplanned disruptions, and service delivery issues. \xe2\x80\xa2 Conducts problem analysis of systems as needed to ensure proper implementation and operation of network systems and updates. \xe2\x80\xa2 Coordinates service orders and problem reporting with telecommunication vendors to provide appropriate levels of connectivity for SDCOE and district operations. \xe2\x80\xa2 Manages and provides video, voice, and data network design, maintenance, and operations support to SDCOE and county school districts (e.g. migration to new systems, scheduling installations, product research, etc.) to ensure the efficiency of video, voice, and data access and sharing over LANs and WANs. \xe2\x80\xa2 Monitors health and usage of critical County and district network infrastructures to project future capacity needs and meet or exceed service-level objectives. \xe2\x80\xa2 Oversees the day-to-day technical operations of assigned areas (e.g. cloud, routing, data security, internet connectivity, virtual servers, etc.) to provide a consistent level of customer service to clients. \xe2\x80\xa2 Oversees departmental change management procedures to ensure stability of required systems. \xe2\x80\xa2 Performs network analysis, design, and planning activities to determine equipment requirements, recommend network hardware and software, and formalize installation/implementation procedures. \xe2\x80\xa2 Prepares and presents networking equipment proposals, including instructional capabilities, platform operating systems, and topology to meet SDCOE and district requirements. Job Requirements: Minimum Qualifications Skills, Knowledge and Abilities SKILLS are required to: Perform multiple, technical tasks with a need to periodically upgrade skills in order to meet changing job conditions; Analyze situations to define issues and draw conclusions; Utilize pertinent network, application, operating system monitoring and troubleshooting software; Adhere to safety practices; Plan and manage projects; Prepare and maintain accurate records. KNOWLEDGE of: Current, legacy and emerging operating systems; Environments and network protocols; Router configurations; Inter/Intranet applications; Data security, project management, processes and methodology; Network hardware and software; ABILITY is required to: Review and interpret highly technical information, write technical materials, and/or speak persuasively to implement desired actions; Schedule activities, meetings, and/or events; Gather, collate, and/or classify data; Consider several factors when using equipment; Independently work with others in a wide variety of circumstances; Work with data utilizing defined but different processes; Operate equipment using a variety of processes; Work with a significant diversity of individuals and/or groups; Work with a variety of data; Utilize a variety of types of job-related equipment; Problem solving with data quires independent interpretation of guidelines; Problem solving with equipment is moderate to significant; Set priorities; Establish effective relationships; Be attentive to detail; Communicate with diverse groups; Convey technical information to non-technical audiences; Responsibilities include: working under limited supervision using standardized practices and/or methods; directing other persons within a department, large work unit, and/or across several small work units; directing the use of budgeted funds within a work unit. Utilization of significant resources from other work units is sometimes required to perform the job\'s functions. There is a continual opportunity to impact the organization\'s services. 10+ years of experience in Networking. Five (5) years professional-level experience with voice, video, and data network hardware and software and related operating systems. Two (2) years of supervisory experience in a technical field, including experience providing client support for network and system problem identification and resolution. Formal training and certification in local area networks, relevant computer systems, and networking equipment is highly desirable. HARMAN is an Equal Opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race,color, religion, sex, sexual orientation, gender identity, national origin,disability or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. (www.harman.com) About HARMAN International HARMAN (harman.com) designs and engineers connected products and solutions for consumers, automakers, and enterprises worldwide, including audio, visual and infotainment systems; enterprise automation solutions; and software services. With leading brands including AKG\xc2\xae, Harman Kardon\xc2\xae, Infinity\xc2\xae, JBL\xc2\xae, Lexicon\xc2\xae , Mark Levinson \xc2\xae and Revel\xc2\xae, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. HARMAN also is a technology and integration services leader for the Automotive, Mobile, Telecommunications and Enterprise markets. More than 25 million automobiles on the road today are equipped with HARMAN audio and infotainment systems. The Company\'s software solutions power billions of mobile devices and systems that are connected, integrated, personalized, adaptive and secure across all platforms, from the work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics. HARMAN is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status. HARMAN offers a great work environment, brilliant career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!

Harman