Job Description

Who we are

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VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

About this Role

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We are seeking a skilled Network & Security Specialist to lead the implementation and operation of corporate IP infrastructure within the Office IT Network domain. This role demands hands-on expertise in network and security technologies, with a focus on continual service improvement, automation, and operational excellence. The individual will act as a Subject Matter Expert (SME), interfacing with cross-functional teams and vendors to ensure seamless integration, testing, and transition of services.

What you will do

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Manage day-to-day operations and build implementations for Office IT network and security. Assess network infrastructure and processes to identify improvements and drive efficiency. Support service continuity through backup, restore procedures, and disaster recovery planning. Create and maintain SOPs for repeatable tasks and automation; contribute to knowledge management. Implement network configurations as per design specifications. Resolve incidents and service requests within agreed SLAs. Execute changes with risk identification and mitigation planning. Participate in shift handovers and bridge calls during critical incidents (P1/P2). Ensure compliance with CSB and internal guidelines.

Who you are

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6 to 9 years of experience in the network and security domain. Certified in Cisco technologies (CCNP, CCSP, or CCIE); Fortinet NSE4/NSE5 preferred. Proficient in routing (OSPF, BGP, MPLS), switching (Cisco/Nexus), firewalls (Cisco ASA, Fortigate), proxies (Forcepoint), Cisco ISE, F5 load balancers, Cisco Wireless, SD-WAN, and monitoring tools like SolarWinds. Familiar with ITIL processes including incident, change, and problem management. Strong analytical and problem-solving skills with a solution-oriented mindset.

Not a Perfect Fit?

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Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

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Opportunity to work on cutting-edge network and security technologies. Exposure to cross-functional collaboration and vendor management. A platform to lead service improvement and automation initiatives. Be part of a global organisation driving digital transformation.

What skills you will learn

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Advanced network and security architecture design and implementation. ITIL-based service management and operational excellence. Automation and scripting for network operations. Strategic thinking in infrastructure planning and risk mitigation. Effective communication and stakeholder management across global teams.

VOIS Equal Opportunity Employer Commitment

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Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

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At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Alert

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