Why Kyndryl Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl?

We are always moving forward \xe2\x80\x93 always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities. We invest heavily in you \xe2\x80\x93 not only through learning, training, and career development, but also through the flexible working practices and stellar benefits that help you grow and progress long-term. And we give back \xe2\x80\x93 from planting 90,000 trees in our first 3 months as part of our One Tree Planted initiative to the Corporate Social Responsibility and Environment, Social and Governance practices embedded within everything we do, we are committed to powering human progress in an ethical, sustainable way. Your Role and Responsibilities Be part of a team that is responsible for installing, configuring, maintaining, and supporting all data communications and networking hardware and software for all locations at Finastra to include: corporate offices, on premises, and cloud data centers. You will need to be well versed in Cisco gear, Fortinet firewalls, BigIP load balancers, as well as the management tools for those products, and the NetBrain network management platform.
Key Responsibilities:

• Install, configure, monitor and manage all network and data communications equipment including all hubs, routers/switches, intrusion detection systems, VPN concentrators, load balancers, and firewalls.
• Provide ongoing monitoring of all networks and data communications facilities using approved network management tools and including monitoring access to Telecommunication carriers and managing the connection equipment.
• Perform regular capacity planning to ensure network performance will meet anticipated requirements, monitor capacity, and work with carriers to adjust capacity as needed.
• Responsible for internet access including installing, configuring, maintaining routers and firewalls, configuring routing protocols, and monitoring performance of the same.
• Troubleshoot all network problems; open issues in the Problem and Change Management databases, record resolution; provide tier 2 support; ensure all issues are resolved as per published service levels or escalate as necessary.
• Provide maintenance to equipment as required.
• Maintain all technical configuration documents and review/update processes and procedures and maintain appropriate documentation.
• Provide weekly updates of work activity to the Manager, Network Operations.
• Participate on project teams working with all Infrastructure teams or Network Engineers/Architects; take high level plans developed by engineers/architects and develop a detailed plan broken down by task for implementation.
• Work with internal and external customers to convert requirements into actionable change requests for implementation.
• Occasional On call 24 duties; on occasion will have to be at the office outside of normal working hours; occasional travel may be necessary.
• Develop and keep current a personal professional education plan with the assistance of your supervisor/manager.

Required Technical and Professional Expertise

• Function hands on experience of Cloud networking principals in Azure and AWS.
• University degree or college diploma in computer studies or equivalent experience.
• Cisco certification a bonus.
• 5+ years hands on experience.
• Functional planning ability.
• Functional problem solving/troubleshooting abilities.
• Technical oral and written communication skills.
• Functional customer relations skills.
• Functional organizational skills.
• Functional interpersonal relations.
• Ability to work well in a project team environment.
• Either NetBrain or Python/Java/scripting skillsets.
• Adaptability / flexibility.
• Knowledge of Microsoft Office products.
• Results oriented.

Preferred Technical and Professional Experience

• Functional knowledge of networking and data communication fundamentals including Ethernet and routing protocols (TCP/IP, Routing Protocols, etc).
• Functional knowledge of internetworking standards.
• Functional knowledge of network management tools like Fortimanager, NetBrain, SolarWinds, etc.
• Knowledge of OSI protocol model.

Required Education Bachelor\'s Degree Preferred Education Master\'s Degree Being You @ Kyndryl Diversity is a whole lot more than what we look like or where we come from, it\xe2\x80\x99s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we\xe2\x80\x99re not doing it single-handily: Our Kyndryl Inclusion Networks (KINs) are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you \xe2\x80\x93 and everyone next to you \xe2\x80\x93 the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That\xe2\x80\x99s the Kyndryl Way. Other things to know When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application. Primary Job Category Technical Specialist Role (Job Role) Network Services Specialist Employment Type Full-Time Contract Type Regular Position Type Early Professional Travel Required No Travel Company (Y030) Kyndryl Solutions Private Limited Is this role a commissionable / sales incentive based position No