Job Description

Req ID: 343814
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Network Security Specialist Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

• The Network Security Specialist Advisor would work on Requests, Changes, Incidents and Problem records to support our customers' network security environment.
• Implement Network Security solutions and provide operational support in a customer environment.
• Support Palo Alto, Prisma SASE solution,
• Expert knowledge on Palo Alto url filtering, Vulnerability protection, AV, Anti-spyware profiles.
• Strong hands-on experience with the Panorama management.
• Cli skills to troubleshoot the PA issues.
• Strong knowledge on App-id, use of app filters
• Expert in troubleshooting issues with packet captures, debugs on Pal Alto Firewall's
• The SME will provide technical escalation to L2 support engineers.
• Write custom queries on Palo Alto to fetch reporting data.
• Provide On-call support for high severity incidents in a 24x7 environment.
• Ensure that Service Level Agreements and operational standards are met.
• Perform system maintenance, checkups and maintain current documentation.
• Provide resolution plans for device issues.
• Propose service, process, and technical improvements to management.
• Experience and at least 12+ years Network Security administration experience.
• Excellent Time Management skills required to properly manage operations duties and other task that will assist in the optimization of the firewall team.
• Strong troubleshooting skills around Palo Alto Firewalls, Global protect issues.
• Solid understanding of the template/stack architecture.
• Responsibilities included assisting in Daily Steady State operations in request and change management as well as weekly on-call rotation support.
• Complete Weekly/Monthly Health Status checks across all support network security platforms.
• Working with multiple customers support environment to complete upgrades, patches, overall operational support.
• Assist in conducting rule set reviews to improve overall security footprint for our customers.
• Provide operational support of the Network & Security environments.
• Detect security issues, create customer tickets and manage problems until closure.
• Ensure that Service Level Agreements and operational standards are met.
• Perform system maintenance, checkups and maintain current documentation.
• Provide resolution plans for device issues.
• Propose service, process and technical improvements to management.

About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .
NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click .

Skills Required