Job Description

Req ID: 211308

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Network Security Senior Specialist to join our team in Noida, Delhi (IN-DL), India (IN).

The Network Security Senior Specialist would work on Requests, Changes, Incidents and Problem records to support our customers' network security environment.Will provide technical escalation to L2 support engineers Provide Oncall support for high severity incidents in a 24x7 environment. Detect security issues, create customer tickets and manage problems until closure. Act as point of escalation for the Network Security team and collaborate with internal NTT Data services support teams to ensure timely resolution of issues. Ensure that Service Level Agreements and operational standards are met. Perform system maintenance, checkups and maintain current documentation. Provide resolution plans for device issues. Propose service, process and technical improvements to management. Drive for results, ability to grasp complex issues to arrive at optimal solutions Strong ethics and integrity Flexible to changing needs of customer , account and team Excellent customer facing communication skills, customer support and knowledge of ITIL best practices. ITIL certification is a plus.

Mid-level experience and proved knowledge in atleast 3 of different network security products likes Firewalls (Cisco, Palo Alto, Juniper), Content Filtering (Bluecoats, Websense, McAfee Web gateway) and IDS/IPS Mid-level networking troubleshooting skills and extensive knowledge of web connectivity and protocols (WCCP, PAC files, TCP/IP, HTTP, HTTPS, SSL, FTP, Telnet, SSH, etc.) Understanding the integration with authentication protocols such as LDAP, IWA, IWA-direct, SSO, Active directory. At least 2 mid-level certification in Network security from any of the vendors like Cisco, Palo Alto, Juniper, McAfee, BlueCoat, SourceFire (PCNSE, CCNP Security etc). Candidate must possess good time management skills to properly manage operations duties and other task that will assist in the optimization of the Network Security team Clear understanding of Windows and Linux operating systems.

Basic Qualifications: 6+ years of network troubleshooting experience and at least 2 years Network Security administration and design experience Bachelor's degree or equivalent experience.

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.