Job Description

JOB Description for Network & Security - L2 Support Engineer
Location: Mumbai, Airoli.
Domain: Network & Security Level (L1/L2/L3): L2
Required Relevant Domain Experience: 3-8 Years relevant experience
Job Type (Onsite/Remote): Onsite
Shift details: As per client/business requirement Qualification:
? B.E. / Diploma / BSc IT / BCA / MCA / BTech (No education gap, Full time)?
Certifications Preferred:
? CCNA or equivalent networking certification (Preferred)?
? Fortinet NSE - Fortinet Network Security Associate (Preferred)?
? PCNSA - Palo Alto Networks Certified Network Security Administrator (Preferred)?
? Juniper JNCIA, JNCIA-SEC (Preferred)?
? CCNP, CISSP, or equivalent security certification (Optional)?
? Wireless Infra- Aruba/Cisco?
? ITIL Foundation (Optional)?
Specific Remarks/Requirement by Customer:
Hands-on experience in routing, switching, firewalls, VPNs, Wireless and network security appliances.
Role Purpose
We are seeking a skilled L2 Network & Security Engineer to support and manage our client's network infrastructure and security landscape. The ideal candidate will have strong hands-on experience with firewall management, network troubleshooting, and ensuring security compliance.
JOB RESPONSIBILITIES
? Provide second-level support for network and security incidents and requests, ensuring swift resolution of technical issues.?
? Monitor and maintain network infrastructure, including routers, switches, firewalls, and VPNs.?
? Implement and support network security measures such as firewall policies, intrusion prevention systems (IPS), and VPN configurations.?
? Troubleshoot and resolve network connectivity issues, ensuring minimal downtime.?
? Assist in the configuration and management of network devices and security appliances.?
? Perform vulnerability assessments and risk analysis to identify security gaps and mitigate risks.?
? Provide support for audits, assessments, and other security-related compliance requirements.?
? Collaborate with other IT teams to ensure seamless integration of new systems and technologies.?
? Respond to and resolve network and security incidents within agreed SLAs.?
? Maintain accurate network documentation and ensure it's up to date.?
? Participate in periodic on-call support for network and security issues as required.?
Technical Skills/Knowledge Requirement
1. Strong hands-on experience with firewalls (Fortinet, Palo Alto, Juniper) - Must
2. Good knowledge of switching and routing protocols - Must
3. VPN (IPSec / SSL) setup and troubleshooting - Must
4. Experience with network security tools (IDS/IPS, SIEM, Web Filtering,) Optional
5. Experience with Aruba Wi-Fi controllers and access points - Must
6. Network monitoring tools (SolarWinds, OpsRamp, Wireshark,) - Preferred
7. Understanding of network segmentation and Zero Trust architecture - Preferred
8. Basic scripting knowledge (Python / Bash / PowerShell) - Added advantage
9. Knowledge of ITIL processes and ticketing tools (ServiceNow, Symphony) -
Preferred

Skills Required