We are looking for a dedicated and technically skilled L1+ Firewall & Networking Engineer to join our team. The ideal candidate will have a foundational understanding of networking concepts and firewall technologies. As an L1+ resource, you will support and maintain network security infrastructures, assist in troubleshooting network issues, and provide proactive monitoring of security devices such as firewalls, routers, and switches.
# Key Responsibilities:
Firewall Management & Monitoring:
- Assist in the configuration, installation, and maintenance of firewall devices (e.g., Cisco ASA, Palo Alto, Fortigate).
- Monitor firewall logs and alerts, identifying and escalating issues.
- Apply basic rule sets and policies based on network requirements and security best practices.
- Assist with VPN setup and maintenance (site-to-site and client-to-site).
Network Support:
- Provide basic support and troubleshooting for network issues, including routing, switching, and connectivity.
- Assist in configuration and maintenance of networking hardware, such as routers, switches, and load balancers.
- Perform basic network monitoring using tools like SolarWinds, PRTG, or similar.
- Handle basic troubleshooting of network performance and connectivity issues.
Security Incident Response:
- Monitor and respond to security alerts generated by firewalls, IDS/IPS, and other security devices.
- Assist in incident management, ensuring timely resolution of network security issues.
- Perform vulnerability assessments and provide reports for patching and remediation.
Documentation & Reporting:
- Maintain up-to-date documentation on network security policies, procedures, and configurations.
- Assist in generating network security reports and audit logs as required by compliance standards.
- Document troubleshooting steps and resolutions for knowledge sharing.
Collaboration & Escalation:
- Collaborate with senior team members to address complex issues and provide insights on improving network security.
- Escalate critical issues to senior network engineers or security experts as needed.
- Work closely with other IT teams (e.g., Systems Admins, Security Analysts) to ensure seamless operations.
Requirements
Education:
- Bachelor's degree in Computer Science, Information Technology, or related field (preferred).
- Networking and security certifications such as CompTIA Network+, Cisco CCNA, or similar (preferred).
Experience:
- Minimum of 1-2/3 years of hands-on experience in network support, firewall administration, or network security.
- Exposure to working with network monitoring and security tools.
Technical Skills:
- Basic understanding of networking protocols (TCP/IP, DNS, DHCP, etc.).