Job Description

Role: NOC Manager

Location: Gurgaon

Mode: Hybrid

Type: Contract

:

12+ years of professional experience in IT Infrastructure Operations and Production Support environments. Proven ability to mentor a team of SME engineers across multiple IT domains for delivering infrastructure services. Extensive experience leading technical transitions, projects, and solutioning, including data center consolidations and large-scale enterprise systems integration. Skilled in IT Strategy, IT Transformation, Cloud Architecture, and cloud migration projects. Collaborates with Service Delivery and Engineering teams to clarify service expectations through diagrams, documentation, and presentations. Effective communicator; experienced in presenting solutions to stakeholders and senior leadership. Manages diverse host environments including web servers, VMware, Hyper-V, Horizon VDI, Citrix, and database servers. Experienced in managing Active Directory, DNS, DFS, DHCP, and Microsoft 365. Strong troubleshooting capabilities for Windows/Linux server performance and health checks. Proficient in SSO, Okta, and Microsoft MFA administration and issue resolution. Skilled in patching/updating Windows OS using SCCM and WSUS. Solid understanding of Data Center architecture, virtualization, storage, LAN/WAN networking, routers, switches, and interfaces. Knowledgeable in Business Continuity Planning (BCP) and Disaster Recovery (DR) solutions. Automation experience using tools like Chef, Puppet, and Ansible. Proficient in managing monitoring tools such as SolarWinds, Nagios, and Datadog. Experienced in resource planning based on project scope. Hands-on knowledge of cloud platforms including Microsoft Azure and AWS. Strong understanding of ITIL processes: Incident, Problem, Change, and Event Management. Collaborates with management on OPEX and CAPEX budgeting for fiscal years.
Job Type: Permanent

Pay: ?2,000,000.00 - ?2,500,000.00 per year

Experience:

IT Infrastructure Operations & Production: 10 years (Required) Vmware : 5 years (Required) Windows server: 3 years (Required) Azure Cloud: 5 years (Required) Active directory: 4 years (Required) ITIL Process : 3 years (Required)
Work Location: In person