Job Description

Hiring Manager: Renato Ferroni
Recruiter: Archana SM
Location: Bangalore
Carrer Level: D
Why BT
We've always been an organisation with a purpose; to use the power of communication to make a better world. You can trace this back to our beginning as pioneers of the world's firs telecommunications company. At our heart we're a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.
Today in this fast-changing, always on, digital world our purpose remains true. Yet the market conditions, regulations and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we'll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that's you and what you're looking for, we'd love you to be part of our future.
Why this job matters
Global Network Delivery is accountable for building the configuration of BT's global data network infrastructure across 200 sites. The team is responsible for providing and configuring the core infrastructure to support service provision across a number of platforms, including Global MPLS, Global Internet Access, Transmission and Voice. Global Network Delivery are also integral to launching new technology into the Global Network, including global Dynamic Network Services (DyNS), Global Fabric (GF) and Cloud infrastructure. The team are also responsible for the network migrations and network configurations to enable network rationalisation including forced site closures and supporting customer migrations.
The Network Delivery Manager role is Leading a large multi-tiered team of professional and technical experts to deliver the complex network change, integration, test, and customer migration activities required on the flagship Global IP platform with a high level of technical complexity, diversity and variety of problem solving. There is a high level of autonomy and flexibility in how the working day is organised due to the global nature of the team and therefore working across multiple time zones. This role also involves managing 3rd party suppliers, ensuring that all costs are kept to a minimum whilst supporting on time delivery along with adhering to BT's quality standards.
What you'll be doing - your accountabilities
What you'll be doing - your accountabilities

• Leadership Impact: Making a positive difference in how people feel and perform at work.
• Execution Accountability: Managing complex delivery plans, making commercial decisions to support service performance and mitigate risk.
• Project Ownership: Overseeing Network Validation Testing, Service Introduction, In Life Change, GBFM, and Migrations, ensuring successful delivery.
• Health and Safety: Prioritizing health, safety, and wellbeing.
• Performance Targets: Ensuring the team meets On Time Delivery (OTD) and Right First Time (RFT) targets for all implementation activities.
• Standards Compliance: Ensuring all deliveries adhere to internal and external audited standards.
• Talent and Organizational Management: Managing team talent, including 1:1s, coaching, performance management, recruitment, engagement, and training.

The skills you'll need to succeed

• Capable of working independently and ability to manage the tension between demand and supply, taking an acceptable level of risk where appropriate.
• Strong business acumen, commercial experience, and resource management skills.
• Effective at challenging, influencing, negotiating, and innovating up to Director Level.
• Exemplifies connected leadership, inspiring and coaching others while setting the right cultural tone.
• Strong communication, senior stakeholder management skills, and ability to handle ambiguity and risk during business changes.
• Strong relevant technical knowledge of Network (MPLS/Internet/SDWAN) and Service provider architecture, with 10+ years of Industry experience. Familiarity with Global Fabric is an added advantage.
• Proficient in using Jira and implementing scrum methodologies, holding a Scrum Master certification.

Experience you'd be expected to have
International Network Experience
Proven experience managing international telecom networks. In-depth knowledge of global telecom services, standards, and operational conventions.
Global Telecom Regulatory Knowledge
Familiarity with international telecom regulations, compliance, and legal frameworks.
Technical Team Leadership
Demonstrated ability to lead and manage technical teams effectively.
Cross-Cultural Interaction & Negotiation
Experience in navigating multicultural environments and negotiating across diverse cultural contexts.
Financial Awareness & Budget Management
Ability to manage budgets, forecast costs, and align financial planning with technical strategy.
Operational System Stack Experience / NETOPS
Especially valuable: experience with network inventory systems, process automation & Operational tools.
About us
BT is part of BT Group, along with EE, Openreach, and Plusnet.
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.
We value diversity and celebrate difference. 'We embed diversity and inclusion into everything that we do. It's fundamental to our purpose: we connect for good.'
We all stick to the same values: Personal, Simple, and Brilliant. From day one, you'll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won't be alone: we'll be there with help and support, learning and development.
This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.