Job Description

Date

26-Nov-2025 4:20 AM

Region

IN

Company

Sify Digital Services Limited

About US

A Fortune 500 India company, Sify Technologies is India's most comprehensive ICT service & solution provider. With Cloud at the core of our solutions portfolio, Sify is focussed on the changing ICT requirements of the emerging Digital economy and the resultant demands from large, mid and small-sized businesses.
Sify's infrastructure comprising the largest MPLS network, 10 top-of-the-line Concurrently Manageable DCs, partnership with global technology majors, vast expertise in business transformation solutions modelled on the cloud make it the first choice of start-ups, incoming Enterprises and even large Enterprises on the verge of a revamp.
More than 10000 businesses across multiple verticals have taken advantage of our unassailable trinity of Data Centers, Networks and Security services and conduct their business seamlessly from more than 1600 cities in India. Internationally, Sify has presence across North America, the United Kingdom and Singapore.
Sify, https://www.sifytechnologies.com/, Sify Technologies and www.sifytechnologies.com are registered trademarks of Sify Technologies Limited.

Job Details

Experience

2 - 3 years

Notice Period

Immediate

Job type

Not Mentioned

Locations

Mumbai

Key Skills

Basic Network Configuration, Basic networking knowledge (TCP/IP , DNS, DHCP, VLAN), Network Troubleshooting (LAN/WAN, Fibre), Network Troubleshooting, Routing and Switching ,

Job Title: Data Center Engineer - Level 1

Department: IT Infrastructure / Data Center Operations

Location: [Specify - e.g., Onsite Bank Data Center / Regional DC]

Industry: BFSI (Banking, Financial Services Insurance)

Role Summary:

The Level 1 Data Center Engineer will be responsible for performing day-to-day data center operational activities, including preventive maintenance, physical installation, cabling, and providing console access for network and server devices. The role involves first-level troubleshooting and coordination for incidents related to hardware, network interfaces, and device connectivity within the BFSI data center environment.

Key Responsibilities:

Perform

preventive and scheduled maintenance

activities for network, server, and storage devices as per the maintenance calendar. Handle

rack mounting, de-racking, and patch cabling

for routers, switches, firewalls, servers, and other DC equipment. Provide

console access

to remote teams for troubleshooting or configuration support. Monitor DC environment parameters such as power, temperature, and connectivity; escalate anomalies as per process. Work on

incident and task tickets

related to device down, link down, or interface issues through ITSM tools (ServiceNow / Remedy / etc.). Perform

first-level checks and troubleshooting

for devices and coordinate with Level 2/3 teams or OEMs for resolution. Maintain

asset and inventory records

of all equipment, patch panels, and cabling layouts. Support during

change management activities

, including patching, upgrades, and configuration updates. Ensure compliance with

BFSI data center security and operational standards

. Participate in regular audits and maintain proper documentation for all operational activities.

Required Skills Qualifications:

Education:

Graduation/ B.E. / B.Tech in Electronics, IT, or Computer Science.

Certifications:

Basic

CCNA certification (preferred)

or equivalent networking knowledge.

Experience:

1-2 years of experience in Data Center or IT Infrastructure operations, preferably in BFSI or managed services environment.

Technical Skills:

+ Knowledge of

network fundamentals (LAN/WAN, VLANs, IP addressing)

.
+ Experience in

physical infrastructure handling

- rack mounting, cabling, labeling, and documentation.
+ Familiarity with

ITSM ticketing tools

.
+ Basic understanding of

server, storage, and power systems

in data centers.

Soft Skills:

+ Strong communication and coordination skills.
+ Ability to follow process and adhere to SLA timelines.
+ Willingness to work in

rotational shifts

and during planned maintenance windows.

Reporting To: Data Center Operations Manager / Service Operations Lead

Work Environment:

Onsite presence at Bank Data Center(s). Coordination with Network, Server, and OEM vendor teams. Strict adherence to BFSI compliance and security protocols.

Skills

Basic Network Configuration


Basic networking knowledge (TCP/IP


DNS


DHCP


VLAN)


Network Troubleshooting (LAN/WAN


Fibre)


Network Troubleshooting


Routing and Switching

Industries

Banking and IT


Computer and Information Technology


Data Center and facility Operations


Data Centre Infrastructure Management


Data Centre and Telecom


Networking & Telecommunications


Networking & Security


Networking and Cybersecurity