Job Description

Company Description

Welcome to our Support Organisation

In Ramboll\'s Support Organisation we take pride in keeping Ramboll running smoothly, enabling bright minds throughout the organisation to focus on their areas of expertise as we tie together all parts of the business. We provide support within areas like Finance, HR, IT, Legal, Communication, Facility Management and more, coordinating efforts and securing common ground for the development and servicing of clients and markets.

Ramboll globally

Ramboll is a leading engineering, design and consultancy company. Working at one of our 300 offices in 35 countries you will join 15,500 fellow bright minds in creating innovative and sustainable solutions within Buildings, Transport, Energy, Environment & Health, Water and Management Consulting. Combining local experience with global knowledge, we help shape the society of tomorrow.

Inviting bright minds

Do you want to push the boundaries of your profession and develop your excellence in an open, collaborative and empowering culture? We work to create a sustainable future and our inspiring projects and innovative solutions aim to set the standard among our peers. You will join a global company that has been growing successfully since its founding in 1945. Together, we lead and leave a positive impact on societies, companies and people around the world.

• Perform detailed network analysis to resolve extremely complex technical issues in network operations

• Design, implement and provide ongoing support for wireless and wired technology-based solutions in Data center/Enterprise environments.

• Perform analysis at physical, data, control, and higher order protocol layers and develops/prototypes network/communications systems. Participate in the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links.

• Create and maintain documentation as it relates to network configuration, network mapping, processes, and service records using Word, Excel, Visio, Service-Now, and other tools.

• Aid in designing and deploying company LANs, WANs, and wireless networks, including but not limited to Switches, routers, firewalls, Access-points, WLCs. Interact and coordinate with vendors, outsourcers, and contractors to secure network products and services.

• Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.

Troubleshoot LAN, WLAN, WAN, and internet connectivity systems.

Qualifications

• Bachelor of Engineering (or equivalent experience)

• 3+ years in related planning, analysis, configuration, installation, system management and coordination work

Accountability:

• Responsible for analysis of network characteristics and recommendations for procurement, removals, and modifications to network components.
• Participate in managing all network connectivity and security solutions.
• Develop, implement and maintain policies, procedures, and associated training plans for network administration, usage, and disaster recovery.
• Taking end-to-end ownership of issues and tasks and owning accountability until resolution

Areas of Impact:

Networks and security operations

Performances and Measures:

Measured by stability and integrity of network services and enhancements, achieved in aiding with the planning, designing, and developing LANs, WANs and network management tools across the organization.

Key Challenges:

• Respond as the Data Network Engineering representative in fixed 16x5 shifts to resolve emergent issues in Corporate network environments with On-call support after business hours if designated.
• Monitor and test network performance and provide network performance statistics and reports.
• Ensure network connectivity of all necessary devices.
• Monitor network performance and troubleshoot problem areas as needed using SolarWinds, Wireshark and other tools
• Oversee new and existing equipment, hardware, and software upgrades.
• Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes.

Functional Competencies:

• Extensive experience with routing, switching, and good understanding of network Architecture
• Exposure to network monitoring and NOC operations for proactive and reactive cases resolution
• Good hands-on with Cisco products
• Experience in network design and deployment for new requirements
• Desirable experience with ASA, FTD firewall administration
• Extensive experience in Cisco Wireless configuration and administration
• Experience in the configuration and support of Cisco ISE
• Experience applying QoS policies and netflow configurations
• Exposure to F5 - Load balancer
• Experience creating and maintaining IPSEC VPN connections
• Cisco SDWAN/SDA & Umbrella will be added advantage
• CCNP trained or CCNA certified

Behavioral Competencies:

• Ability to work closely with peers and team members collaboratively
• Excellent verbal and written communications skills
• Ability to show good intent on issue resolution and Root cause analysis
• Always willing to learn and explore new technologies
• Being proactive and continuously improve on our services

Additional Information

How to apply
Apply online. Attach your CV, cover letter and relevant documents showcasing why you are the right fit for the role, and when you are available to start. We look forward to receiving your application.

Ramboll