Job Description

WPP is the transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. Working at WPP means being part of a global network of more than 100,000 accomplished people in 110 countries. We create transformative ideas and outcomes for its clients through an integrated offer of communications, experience, commerce, and technology. WPP and our award-winning agencies work with most of the world's biggest companies and organisations – from Ford, Unilever and P&G to Google, HSBC, and the UN. Our clients include 61 of the FTSE 100, 325 of the Fortune Global 500, all 30 of the Dow Jones 30 and 62 of the NASDAQ 100. WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide. We are quoted on the London Stock Exchange and the New York Stock Exchange. Key performance indicators for WPP (2020) include Billings of £46.9bn and Revenue of £12bn. Visit our LinkedIn page to see what we're up to!
Why we're hiring: The Network Services Tower is responsible for WPP Global Network services and is looking to strengthen its technical capability to provide more effective technical and service assurance and service development across network services. Working as part of the Network Services Tower the successful candidate will perform the role of Network Reliability Engineer
What you'll be doing:

• Ensuring the Network environment is available as per SLA's and business requirements.
• Proactively manage and monitor parameters which impact user experience of Network service
• Providing technical Leadership during high focus and priority incidents, problems and changes.
• Identifying configuration changes that need to be made to maximise network efficiency and security
• Deploy new Network environments in line with standards defined.
• Maximising network performance through ongoing monitoring and troubleshooting
• Investigating faults in the network
• Reporting network status to key stakeholders
• Identify areas for continuous improvement and automation.
• Provide support to the Network engineering team when required.
• Work closely with Network Engineering team to ensure a seamless handover of service through its lifecycle.

What you'll need:

• Good technology insight with a Networks focus, with a full appreciation of how technology can enable positive business change.
• This will include a good understanding of WAN, LAN, Voice and Cloud technologies at a technical level, Cisco focused, and fully cognisant of emerging trends and technology directions on all aspects of computing and how that relates to networks
• Hands on experience with Juniper Routers, Juniper Switches and Juniper Firewalls
• Palo Alto firewall experience (Mandatory)
• Working knowledge and understanding off end-to-end Service Delivery.
• Experience of network design specifically in the areas of Data Centre Design. Cisco WLAN. Firewalls. Cisco Routing & Switching.
• Cisco certified internetwork expert (CCIE) & Cisco certified network professional (CCNP) is preferable
• Self-starter with good leadership and communication skills who can demonstrate a logical and structured approach to solving complex problems.
• Excellent interpersonal skills, including teamwork, facilitation, influencing and negotiation.
• Strong analytical capabilities – ability to review raw data to identify patterns and meaningful interpretation.
• Ability to be a credible, compelling, and articulate thought partner to the business stakeholders.
• Ability to translate business needs into Infrastructure technology and service requirements.
• Excellent organisation skills.
• Good understanding of ITIL processes.

Behaviours

• Strong Team player
• Effective Influencer
• Proactive
• Excellent communication skills
• Comfortable liaising at Senior Leadership levels
• Innovative thought process
• Highly Pragmatic with great problem-solving skills
• Ability to implement change and work in a complex environment
• High attention to detail
• Can work to tight timescales
• Highly organised and good time management

Who you are: You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are accepting: of new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
What we'll give you: Passionate, inspired people – We promote a culture of people that do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? WPP is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal. Please read our Privacy Notice for more information on how we process the information you provide.