Role: Network Avaya
keywords: Avaya, Ip telephony, UCCE
Desired Experience Range: 10 - 15 years
Location of Requirement: Chennai, Hyderabad
Responsibility Expectations from the role
Should have working experience on Avaya Aura & Session manager and System Manager, Teams and Bright pattern.
Strong knowledge on IP telephony solution including voice devices, voicemail, dial plan, dial peer, voice port connections, route pattern and route list.
Working knowledge on Teams and troubleshooting
Configuring T1/E1 on gateway, configuring translation pattern, route pattern, and configuring hunt/pickup groups etc.
Configuring Call handler and distribution list in Unity connection, Configuring IP phone, PBX, Teams phone.
Configuring VM, Speed dial, abbreviated dialing and bulk administration.
Troubleshooting call routing, DTMF issue, Analog Fax issue, CSS and Partition issue, call forwarding and VM forwarding issues.
Strong knowledge on SIP, H.323, MGCP, RTP & other IP trucking protocol.
Avaya Voice Certification is added advantage.
Knowledge on UCCE call flow and scripting
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