Job Description

Your IT Future, Delivered

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Network Analyst

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With a global team of 5600 IT professionals, DHL IT Services

connects people

and keeps the global economy running

by continuously innovating and creating sustainable digital solutions

. We work

beyond global borders

and push boundaries across

all dimensions of logistics

. You can

leave your mark

shaping the

technology backbone

of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned

#GreatPlaceToWork

certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.

At IT Services, we are passionate about technology. Our Telecom Team is continuously expanding. No matter your level of telecom/networking proficiency, you can always grow within our diverse environment.


#DHL #DHLITServices #GreatPlace #ITS Mumbai

Grow together

Timely delivery of DHL packages around the globe in a way that ensures customer data are secure is in the core of what we do. You will provide second/third level day-to-day operation support, and help investigate and resolve incidents, which were not resolved in lower support levels. Sometimes, issues might get tricky and this is where cooperation on troubleshooting with other IT support teams and specialists will come into play. When it comes to firmware bugs, vulnerabilities and other issues related to our technologies, communicating with our vendors is key.


For any issues related to telecommunication/security systems within the DHL Group environment, you are our superhero. The same applies when it comes to managing, proposing and implementing all necessary changes to production security devices in all IT Services Data Centers and premises, providing global availability to key DHL Group services. You have a Degree in Computer Science or equivalent with CCNA Certification. 2 - 4 Year of post qualification experience is essential. Working in 24 7 365 shifts, 5 days a week is essential part of this role.


Last but not least, security technologies associated with Firewalls, Routing / Switching /IP Control / Network Monitoring Tools are within your support league.

Ready to embark on the journey? Here's what we are looking for:

As a Network Analyst, having Cisco SDWAN & Cisco Meraki working experience is a huge plus. Very good knowledge of Lan Subnetting will also be an integral part of this role.


You are a technology aficionado, therefore you have a good understanding of MPLS /Internet & Broadband. You are able to work independently, prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.

An array of benefits for you:

Annual Leave - 42 days off apart from Public / National Holidays Medical Insurance - Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering preexisting diseases In House training programs - professional and technical training certifications * Flexible Work options