Job Description

ESSENTIAL JOB FUNCTIONS

• Active member of the Network and Systems group, supporting high profile projects with executive leadership and business visibility
• Design and implement network technologies to include Dell, Cisco, Palo Alto, and other hardware / software platforms.
• Monitor and maintain all network / WAN connectivity to support efficient branch office communications and perform capacity planning
• Collaborate with other network staff to find solutions to complex networking issues
• Azure and on-prem network administration
• Propose design improvements and making recommendations and implementations to achieve best practices.
• Interact with internal clients to resolve issues; communicate with internal clients in a professional manner maintaining discretion.
• Provide support to Systems, Telecom and Support teams when escalated
• Assist with the inventory management of software licenses, software, hardware, and other IT supplies.
• Coordinate with 3rd party support on complex infrastructure issues and serve as incident owner through full incident lifecycle including reporting, researching, resolution, RCA and lessons learned
• Other duties as assigned

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL REQUIREMENTS

• Talking, hearing and using hands to operate computer equipment
• Vision abilities required by this job include close vision and the ability to adjust focus
• Job may require extended sitting or standing, use of standard office equipment.

OTHER SKILLS/ABILITIES

• Understanding of all aspects of design and implementation of corporate networking and systems infrastructure, including MPLS, VPN, network connectivity, Internet access, email, servers, etc.
• Proficiency with switching and routing protocols such as BGP, OSPF, route maps, Access Control Lists, route redistribution, path selection and traffic engineering as related to designing the most scalable, efficient, and resilient network possible within budget
• Demonstrated proficiency with IPSEC VPN technology from multiple vendors, experience with Cisco ISRs and DMVPN a plus
• Wireless Access Points and wireless security protocols such as EAP with RADIUS
• Able to troubleshoot network issues from network connectivity, routing, and firewall issues, through DNS and higher level protocols
• Good communication oral and written skills
• Microsoft Windows Server operating systems
• DNS and DHCP in a global Windows environment
• Proficient with backup and restore technologies and best practices
• Agile project management and operational practice

EDUCATION AND EXPERIENCE

• 3+ years’ experience in related IT infrastructure
• Experience configuring Layer 2 and layer 3 networking with 802.1q (VLANs), 802.1af/at (PoE), 802.1d (STP), BGP, OSPF, LACP
• Palo Alto Firewall experience a plus
• Scripting skills are a plus

CERTIFICATIONS AND LICENSES Professional certification may be required in some areas Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.