Job Description

Key Responsibilities:

1. Network Configuration and Maintenance:

? Design, install, configure, and maintain network hardware, including routers,

switches(managed & unmanaged), firewalls, and wireless access points.

? Monitor network performance and troubleshoot network-related issues promptly

to minimize downtime and ensure optimal network availability.

? Perform regular maintenance tasks such as software updates, patches, and

firmware upgrades to keep the network infrastructure secure and up to date.

? Coordinate with ISP vendors if required for internet related issues.

2. Network Security:

? Implement and maintain network security protocols to protect against

unauthorized access, malware, and other security threats.

? Monitor network traffic for suspicious activity and implement security measures to

mitigate risks.

3. User Support:

? Provide technical support and troubleshooting assistance to end-users

experiencing network-related problems.

? Assist in the setup and configuration of network-connected devices such as

computers, printers, and VoIP phones.

? Educate users on best practices for network usage and security to enhance

overall network efficiency and security.

4. Network Documentation and Reporting:

? Maintain accurate and up-to-date documentation of network configurations,

protocols, and procedures.

? Generate reports on network performance, security incidents, and maintenance

activities for management review.

? Collaborate with other IT teams to ensure alignment of network infrastructure

with overall IT strategy and business objectives.

5. Network Planning and Optimization:

? Plan and implement network expansion or upgrades to accommodate the

growing needs of the organization.

? Conduct capacity planning to ensure that the network infrastructure can support

current and future requirements.

? Identify opportunities for optimization and efficiency improvements in network

architecture and configurations.

6. System Maintenance and optimization

? Provide first-line support for desktop, laptop, and peripheral issues.

? Install, configure, and maintain operating systems (Windows, macOS, Linux) and

applications.

? Troubleshoot software, hardware, and network-related problems.

? Manage user accounts, passwords, and access permissions in Windows OS.

? Assist with system updates, patches, and security configurations.

? Install and configure Linux server if required

? Configure FTP and maintain FTP database. Troubleshoot it when issue occurred.

? Maintain all IT asset updates and coordinate with vendors and with different

teams.

Qualifications:

? Bachelor's degree in Information Technology, Computer Science, or related field.

? Proven experience in network administration, preferably in a corporate environment.

? Proficiency in network protocols and technologies such as TCP/IP, DNS, DHCP, VPN,

VLAN, and WLAN

? Familiarity with Windows OS, Office 365, Remote desktop tools and Windows

applications.

? Strong Knowledge on Windows installation and troubleshooting, printer configuration

and setup.

? Maintain IT asset updates and coordinate with vendors and other internal teams.

? Strong Knowledge and understanding of Router, switches, hubs.

? Solid understanding on LAN(cat5 & cat6),WAN,VLAN, WLAN.

? Basic knowledge of network security principles and best practices.

? Good to have experience in network monitoring and management tools.

? Excellent troubleshooting and problem-solving skills.

? Effective communication and interpersonal skills.

? Relevant certifications such as CCNA, CompTIA Network+, or equivalent are preferred.

Job Type: Full-time

Schedule:

Day shift
Ability to commute/relocate:

Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)
Experience:

* total work: 1 year (Preferred)