Job Description

We are seeking a motivated Application Developer (.NET) to support Technology platforms. The role involves contributing to application design, development, SaaS/COTS delivery, and production support while collaborating closely with global stakeholders and product teams.
Key Responsibilities
Assist in the creation of architectural specifications, ensuring feasibility, functionality, and integration with existing systems and/or SaaS platforms.
Participate in gathering and documenting user requirements, creating user stories, and providing development estimates for software, strategic platforms, and/or COTS solutions.
Contribute to technical design, development, implementation, and maintenance of application systems.
Work on front-end or back-end development with a working understanding of both.
Support SaaS and/or COTS solution delivery and configuration.
Participate in peer reviews of solution designs, code, and SaaS/COTS configurations.
Assist in investigating and resolving production incidents, problems, and service requests, in collaboration with SaaS providers.
Support production applications and platforms to ensure system availability and performance.
Identify innovative solutions to technical challenges and contribute to continuous improvement.
Follow global change management processes for service restoration and problem management.
Collaborate with product teams on day-to-day production management activities.
Manage work queues and prioritize tasks as required.
Education
Bachelor's degree in Computer Science or an equivalent qualification.
Technical Skills
Primary Skill: .NET
Understanding of application development lifecycle and enterprise systems
Exposure to SaaS and COTS platforms is an advantage
Certifications (Preferred)
ITIL Foundation
SAFe Scrum Master
Core Competencies
Collaboration and teamwork
Effective communication and presentation skills
Product, business, and industry understanding
Knowledge of IT standards, procedures, and policies
IT project management fundamentals
Agile methodologies and practices
DevSecOps and CI/CD concepts
IT Service Level Agreements (SLAs)
Availability, Incident, Problem, and Release Management
Contingency and Disaster Recovery planning

Skills Required