Job Description

The Sales Coordinator plays a key support role in the sales department by coordinating between the sales team, customers, production/warehouse, and accounts. This position ensures smooth processing of sales orders, accurate documentation, timely follow-ups, and effective communication to achieve sales targets.

Key Responsibilities

1. Sales Operations & Coordination

Coordinate between sales executives, clients, warehouse, and logistics for order processing and deliveries. Track daily sales activities and ensure timely completion of tasks. Support the sales team in achieving monthly and quarterly sales targets.
2. Order Processing & Documentation

Prepare quotations, proforma invoices, sales orders, and delivery notes. Ensure complete and accurate sales documentation. Maintain records of orders, dispatch, and pending deliveries.
3. Customer Communication & Follow-ups

Act as a point of contact for customers regarding orders, pricing, delivery status, and complaints. Follow up with customers for order confirmation, payments, and outstanding dues. Maintain strong relationships with existing customers.
4. Data Management & Reporting

Update and maintain CRM / Excel / Google Sheets with enquiry, order, and follow-up data. Prepare daily, weekly, and monthly sales reports. Analyze sales data and share insights with the sales manager.
5. Inter-Department Coordination

Coordinate with accounts for billing, collections, and payment status. Coordinate with warehouse for stock availability, dispatch planning, and returns. Support management with MIS and performance reports.

Skills & Qualifications

Graduate in any discipline (Commerce / Business preferred). 2-5 years of experience in sales coordination / back-office / sales support. Proficiency in MS Excel / Google Sheets and basic computer operations. Good communication skills (verbal & written). Strong organizational and follow-up skills. Ability to work under pressure and manage multiple priorities. ERP software knowledge should know .
Job Types: Full-time, Permanent, Internship
Contract length: 6 months

Pay: ?12,702.36 - ?25,000.00 per month

Benefits:

Paid sick time Provident Fund
Work Location: In person