Position: Ground Staff and Ticketing Company Overview: Viswamitempowersolution is a leading company in the aviation industry, providing top-notch services to its clients. We are currently looking for dynamic and enthusiastic individuals to join our team as Ground Staff and Ticketing in Mumbai Airport. : As a Ground Staff and Ticketing, you will be responsible for providing excellent customer service to passengers and ensuring smooth operations at the airport. Your main duties will include: - Greeting and assisting passengers at check-in counters, boarding gates, and baggage claim areas - Issuing tickets, making reservations, and handling payments - Checking and tagging baggage - Providing information and assistance to passengers regarding flight schedules, delays, and other inquiries - Ensuring compliance with safety and security regulations - Collaborating with other airport staff and airline personnel to ensure timely departures and arrivals - Handling special requests and accommodations for passengers with disabilities or special needs - Maintaining a professional and courteous demeanor at all times Requirements: - High school diploma or equivalent - Previous experience in customer service or hospitality is preferred - Excellent communication and interpersonal skills - Ability to work in a fast-paced and dynamic environment - Willingness to work in shifts, including weekends and holidays - Basic computer skills - Fluency in English and Hindi is required, knowledge of other languages is a plus - Must be physically fit and able to lift heavy baggage when needed Contract Details: This is a full-time position based in Mumbai, Maharashtra, India. The selected candidates will be offered a competitive salary package and other benefits. If you are passionate about the aviation industry and have a strong desire to provide exceptional customer service, then we would love to have you on our team. Apply now and be a part of our growing company!
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