Job Description

Festivals from India is hiring on behalf of the National Centre for Performing Arts (NCPA) in Mumbai for a Box Office & Ticketing Executive. The ideal candidate will play a key role in managing ticket sales operations, customer interactions, and database management for events. The role includes processing ticket sales across various channels, maintaining accurate records of transactions and attendance, and reconciling daily sales reports. The candidate will handle customer inquiries, manage membership desks at events, and engage with members for special offers.
Please note:

• The vetting process for this role comprises 2-3 rounds of interviews and may be followed by a brief assignment.

• The Art X Company is hiring for this role on behalf of NCPA.

• This is an on-site, full-time position based in Mumbai.

• Salary band for this role is available upon request.

Requirements
Essential Qualifications:

• Bachelor's degree in Marketing, Communications, Arts Management, or a related field.

• Strong analytical and organizational skills with attention to detail.

• Ability to work independently and manage multiple tasks in a fast-paced environment.

Essential Experience:

• 3-5 years of relevant professional experience in a similar role.

• Strong proficiency in Microsoft Excel, including data handling and reporting.

• Foundational understanding of marketing concepts and strategies.

• Excellent verbal and written communication skills, with the ability to collaborate across teams.

Key Personal Attributes & Skills:

• Ability to assess problems, identify patterns, and deliver practical solutions with efficiency.

• Strong verbal and written communication skills; able to convey ideas clearly and collaborate effectively across teams.

• Meticulous and thorough in managing data, documentation, and day-to-day tasks.

• Self-driven and resourceful, with the flexibility to thrive in a dynamic, fast-paced environment.

• A positive team player who works well with others, supports collective goals, and contributes to a healthy work culture.