to oversee and support a team of nursing professionals. This leadership role is ideal for a motivated RN with at least 5 years of clinical nursing experience and a valid NCLEX-RN certification.
Key Responsibilities:
Lead, mentor, and supervise a team of nurses, ensuring delivery of high-quality, compassionate care.
Manage day-to-day operations of the nursing and support team within a healthcare BPO setting.
Oversee team workflows related to
Mediclaim processing, adjudication, claims review, or prior authorization
.
Support onboarding, training, and continuous development of new and existing staff.
Monitor patient data, assess documentation quality, and provide clinical guidance where required.
Requirements
Registered Nurse (RN)
with an
active NCLEX-RN certification
.
Minimum 3 years of clinical experience
in hospital, clinic, or long-term care settings.
Experience in a BPO/Healthcare KPO environment
is
mandatory
, especially in:
Mediclaim management
US healthcare insurance processes
Claims adjudication or pre-authorization workflows
Proven
team leadership
or supervisory experience in a healthcare process setting.
Strong clinical knowledge, decision-making, and communication skills.
Experience working with US clients or within US healthcare systems.
Job Types: Full-time, Permanent
Pay: ?1,200,000.00 - ?1,500,000.00 per year
Benefits:
Commuter assistance
Health insurance
Provident Fund
Application Question(s):
How many years of Team leading experience you have ?
Education:
Bachelor's (Required)
Experience:
Nursing: 2 years (Required)
BPO: 3 years (Required)
License/Certification:
* NCLEX- RN (Required)
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