Job Description

At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.
Job Summary
The National Sales Manager/Leader is responsible for managing and leading the India sales team to grow our sales revenue for the assigned territory and/or key accounts. He/She will manage and develop strong, profitable relationships with key influencers at the key accounts and provide support to the sales team in closing strategic opportunities. The National Sales Manager will also actively engage and partner our internal sales resources opportunistically to ensure a good representation of the West product portfolio in our specifications to maximise revenue in the region.
Essential Duties and Responsibilities

• Provide leadership in setting the country's sales strategy and business plan
• Lead and manage sales team through on-boarding, coaching and development to meet overall business and sales objectives
• Achieve overall territory sales and revenue targets through developing annual business plans and sales strategy that are aligned to the overall Company sales strategy
• Establish, develop and maintain high level relationships with key stakeholders at major accounts to drive sales of company products and solutions
• In partnership with the Country GM, assist in the development of large/strategic aftermarket sales opportunities
• Drive CRM adoption rate and CRM data integrity
• Support sales team to achieve territory business plan by conducting pipeline reviews on a regular basis
• Work in conjunction with other internal sales resources to develop territory / account plans to maximise revenue in the region
• Bridge the voice of the customer between field sales and the support functions and ensure strong customer support for the key accounts in the region
• Oversee and manage aftermarket selling activities (e.g. new product launch, account assignment, ongoing customer needs)
• Provide technical product training to key customers as needed
• Performs other duties as assigned based on business needs

Education

• Bachelor's Degree in Chemistry, Chemical Engineering, Pharmaceutical or equivalent

Work Experience

• Minimum 8 years Relevant work experiences in management or supervision of personnel and cross functional teams. required and
• Relevant technical sales and sales management experience in pharmaceutical, medical device or related industry, with at least 4 years of relevant experience in people management

Preferred Knowledge, Skills and Abilities

• Technical knowledge of relevant products preferred
• Proven track record in ability to drive for accountability in team through proactive engagement, providing of guidance and building resilience in sales team to achieve the overall sales targets
• A coach and talent developer who sets clear expectations, provides ongoing feedback and motivates the team to reach their highest potentials
• Ability to attract, build and develop a diversified, balanced and effective team; is effective in collaborating with stakeholders beyond region to identify suitable roles to advance talents. Put in place a succession plan as appropriate.
• Exhibit strong competency in sales process and strategic account planning by regularly achieving business results that accurately mirror or exceed forecast
• Ability to strategically prioritise and suitably adapt and improve on sales team's strategic approach as and when necessary to focus on high value and likely to win opportunities/accounts
• Resourceful and is comfortable in navigating through internal resources by collaborating cross-functionally and can utilise resources effectively
• Understand customer needs and able to leverage on both West product portfolio and internal resources to identify cross-selling opportunities across accounts to create additional value to customers and maximize the Company's sales revenue
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this
• Support and contribute to Lean Sigma programs and activities towards delivery of the set target
• Able to comply with the company's safety and quality policy at all times

Travel Requirements
40% Up to 104 business days per year
Physical Requirements
Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Additional Requirements

• Ability to travel at least 30-40% of the time domestically with occasional travels within the region.
• Must be able to communicate effectively, speak in front of groups, express & exchange ideas and understand direction.
• Maintain the ability to work well with others in a variety of situations.
• Able to multi-task, work under time constraints, problem solve, and prioritize.
• Able to learn and apply new information or new skills

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to . Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

Skills Required