Job Description

TelemarketingAP & TS
Posted On
13 Nov 2025
End Date
30 Nov 2025
Required Experience
0 - 1 Years



Basic Section
New Job Title


-


No. Of Openings


3


BAND


NAPS


Grade


Level A


Designation


Trainee Service Officer


Campus/Non Campus


-


Employment Type


-


Requisition Type


New


Employee Category


-


TAT


15


Closing Date


30 Nov 2025


Organisational
Company


Matrimony.Com


Business Unit


MM-Bharat Matrimony


Department


Telemarketing


Sub Department


Telemarketing


Country


India


Region


AP & TS


State


Telangana


City


Secunderabad


Working Location


Secunderabad


Industry


-


Functional Area


-


Role


-




Skills
Skill


TELECALLER


Minimum Qualification


GRADUATION

Role Overview:

The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.

Key Responsibilities

Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience.
Capture the insights from customer interactions andit with the internal team. Strictly adhere to the process requirements

Skill and Competencies required:

Functional

Business Knowledge Process Knowledge Product Knowledge Customer Orientation Language skills - English / Regional language Telemarketing / Selling Skills * Basic computer skills - MS Excel, Word