New Customer Acquisition thro prospecting new clients
Maintain / Manage & Grow Business from the assigned Key Accounts
Build & maintain long term Relationship with the Key Decision Makers / CXOs in the allocated Key Accounts.
Responsible for periodic achievement of the customer acquisition & revenue targets for the assigned Key Accounts.
Keep a track of the clients business initiatives and future plans and analyze its impact on the business
Identify the opportunities for the new products, services & applications & enhancing the existing infrastructure for additional revenues
Ensure the timely collection of the payments and adherence to the payment collection / Outstanding systems and procedures as per company policies
Collect the market intelligence data including environmental, customer & competitor information & initiatives and analyse the same to pre-empt its impact on the business
Striking strategic alliances with synergistic partners like system integrators, consultants etc. in line with the defined guidelines
Keep a track of the customers changing needs to facilitate the innovation & development of the new customer management processes & systems.
Responsible for revenue generation from the set of corporate by cross selling and up selling
Ensure customer satisfaction thro coordination with back end support functions viz., customer service, billing and other functions.
Maximising Wallet Share form the existing key accounts .
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