Lead Management:- Efficiently manage and prioritize incoming leads from various channels.- Initiate timely follow-ups to move leads through the sales pipeline.- Guide leads through the sales process, addressing inquiries and providing necessary information.Product Knowledge:- Develop a comprehensive understanding of myHQ's offerings.- Stay updated on industry trends to effectively communicate the benefits of our solutions.Sales Process & Client Management:- Utilise a consultative sales approach to align our solutions with the identified needs of leads.- Build and maintain strong relationships with leads, ensuring a positive experience.- Provide ongoing support to leads, addressing inquiries and guiding them through the decision-making process.- Gather feedback to contribute to the enhancement of our virtual office solutions.Reporting and Analysis:- Maintain accurate records of lead interactions and progression in the CRM.- Analyse data to optimise the lead nurturing and conversion process.Collaboration:- Work closely with cross-functional teams to align strategies and improve the overall lead management process.- Participate in team meetings to share insights and contribute to continuous improvement. (ref:updazz.com)
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