Roles & Responsibilities:-
o Should be handling multiple chats 2-3 at the same time
o Answer a wide range of inquiries and solve a wide range of customer service issues and problems.Role & responsibilities
o Process transactions involving large sums of money and ensure accuracy.
o Answer a wide range of inquiries and solve a wide range of customer service issues and problems.
o This job has a highly regimented schedule and requires a full day of assisting customers on the phone.
o Strong customer service skills including diplomacy and the art of diffusing tense situations are required.
o Processing customers orders and ensuring its accuracy and completion.
Preferred Candidate Profile:-
o 0.6-3 years of experience in International Chat Support experience.
o Excellent communication skills
o Graduation is mandatory.
o Rotational shifts & Rotational week offs.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹35,000.00 per month
Benefits:
Cell phone reimbursement
Paid sick time
Paid time off
Provident Fund
Work Location: In person
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