Job Description

Key Responsibilities

1. Engineering & Maintenance

Carry out

preventive and breakdown maintenance

for: + Electrical systems (lighting, power sockets, panels)
+ Plumbing systems (water supply, drainage, sanitary fittings)
+ HVAC & air-conditioning units
+ Basic carpentry, masonry, and painting works
Attend and resolve

guest room maintenance complaints

promptly to ensure guest satisfaction. Perform routine checks of guest rooms, public areas, back-of-house, and plant rooms.

2. Safety & Compliance

Follow

IHG Fire, Life Safety & Security (FLSS)

standards at all times. Ensure safe handling of tools, equipment, and chemicals. Report any unsafe conditions, hazards, or equipment malfunctions immediately. Support mock drills, fire drills, and emergency procedures as required.

3. Preventive Maintenance

Execute scheduled

PPM (Planned Preventive Maintenance)

as per engineering checklist. Maintain records of maintenance activities, breakdowns, and repairs. Assist in maintaining AMC schedules and vendor coordination.

4. Guest Service

Respond to guest complaints

politely, professionally, and efficiently

. Maintain a friendly and helpful attitude while working in guest areas. Ensure minimal disturbance to guests during maintenance activities.

5. Energy & Cost Control

Assist in energy conservation initiatives (electricity, water, HVAC). Ensure equipment is used efficiently to minimize wastage and downtime. Report any abnormal consumption patterns to the Engineering Head.

6. Teamwork & Support

Coordinate with Housekeeping, Front Office, and other departments. Support hotel operations during peak occupancy and emergencies. Perform any other duties assigned by the Chief Engineer/Management.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.