Job Description

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The ideal candidate will design, build, and maintain scalable, secure Mulesoft integrations that ensure consistent customer creation, address validation, data synchronization, and workflow automation across systems.
Responsibilities:
1. Integration & API Development
- Design and develop integration flows using Mulesoft Anypoint Platform: - System APIs
- Process APIs
- Experience APIs
- Build integrations for: - Customer creation and updates
- Address validation and enrichment
- Duplicate checks and MDM-based match requests
- Customer lifecycle synchronization across OpCos
- Develop scalable integrations between: - Reltio MDM (REST APIs)
- CRM platforms (Salesforce/Dynamics)
- ERP (SAP/Oracle)
- Customer Portal
- Data Warehouse / analytics platforms
- Implement reusable ETL flows for ingesting and publishing customer data.
2. Reltio MDM Integration
- Develop Mulesoft APIs to interact with Reltio's: - Entity APIs
- Relationship APIs
- Match/Merge APIs
- Golden record retrieval
- Crosswalk & lineage management
- Implement transformation logic to map customer structures (Entity/Attributes/Relationships) into Reltio canonical models.
- Support real-time and batch synchronization between Reltio and downstream systems.
3. Multi-OpCo Customer Data Processing
- Implement ETL logic for: - OpCo-specific customer attributes
- Healthcare/dental practice details
- Dealer/distributor account flows
- DSO hierarchy and approval data
- Build normalization, enrichment, and validation layers for customer data ingestion.
- Implement metadata-driven transformations for multi-region customer models.
4. Performance, Logging & Error Handling
- Build highly performant integration flows capable of handling large customer datasets.
- Implement: - Retry logic
- Error queues
- Dead-letter handling
- Distributed logging
- Enable observability using Anypoint Monitoring or ELK/Splunk.
5. Collaboration, Design & Documentation
- Work closely with: - BA teams
- MDM architects
- Full-stack portal team
- CRM/ERP owners
- QA and automation teams
- Prepare technical design documents (TDD), mapping sheets, and sequencing diagrams.
- Participate in code reviews and performance optimization sessions.
6. Testing & Deployment Support
- Support SIT, UAT, and integration testing cycles.
- Assist DevOps teams in setting up CI/CD pipelines for Mulesoft deployments using: - GitHub/GitLab/Jenkins/Azure DevOps
- Ensure smooth deployment of APIs into different environments.
Required Skills & Experience
- 3-5 years of experience in integration and ETL development.
- Strong hands-on experience in: - Mulesoft Anypoint Studio
- API-led architecture (System, Process, Experience)
- DataWeave / transformations
- RAML/OAS
- Experience integrating with: - Reltio MDM (strongly preferred)
- CRM platforms (Salesforce, Dynamics)
- ERP systems (SAP/Oracle)
- Portals and data warehouses
- Strong understanding of customer data domains: - Healthcare/dental/medical device accounts
- DSO structures
- Dealer/distributor models
- Multi-site and multi-address handling
- Experience with real-time & batch integrations.
Good to Have
- Experience with: - Address verification services
- Event streaming (Kafka)
- Cloud platforms (AWS/Azure/GCP)
- CI/CD pipelines for Mulesoft deployments
- Understanding of MDM concepts (match/merge, survivorship, hierarchy).
Qualifications:
BE
About Us: At Zensar, we're "experience-led everything". We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.
Part of the $4.8 billion RPG Group, we're a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore and join us to to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

Skills Required