At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI
, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that delivers
lasting
value for leading enterprises
globally.
Through our
deep business knowledge, operational excellence, and
cutting-edge solutions - we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation
,
our teams
implement
data, technology, and AI
to
create tomorrow, today.
Get to know us at
genpact.com
and on
LinkedIn
,
X
,
YouTube
, and
Facebook
.
Welcome to the relentless pursuit of better.
Inviting applications for the role of
Management Trainee
-
Patient Billing Specialist - Home Care Pharmacy
We are
seeking
a detail-oriented and experienced Patient Billing Specialist to join our team, supporting billing operations for our US-based Home Care Pharmacy services. The ideal candidate will have a strong understanding of healthcare billing practices, insurance verification, and patient account management, specifically within the home care pharmacy domain.
Responsibilities
Process and manage patient billing for home care pharmacy services in compliance with US healthcare regulations.
Verify insurance coverage and eligibility for pharmacy services.
Submit claims to insurance providers and follow up on unpaid or denied claims.
Resolve billing discrepancies and respond to patient inquiries
regarding
account balances.
Collaborate with pharmacy staff, insurance companies, and patients to ensure
accurate
and timely
billing.
Maintain up-to-date knowledge of payer requirements, billing codes, and reimbursement policies.
Generate and review billing reports to ensure accuracy and completeness.
Assist
in audits and compliance reviews as needed.
Preferred
Q
ualifications
/ Skills
E
xperience in patient billing within a US-based Home Care Pharmacy or similar healthcare setting.
Familiarity with Medicare, Medicaid, and commercial insurance billing procedures.
Proficiency
in billing software and electronic health record (EHR) systems.
Strong understanding of HIPAA regulations and patient confidentiality
.
Excellent communication and problem-solving skills.
Ability to work independently and manage multiple tasks efficiently.
Experience with pharmacy billing platforms (e.g., QS/1,
FrameworkLTC
, or similar).
Knowledge of HCPCS, CPT, and ICD-10 coding.
Prior experience in a remote or hybrid work environment
.
Work Environment
Operate within a structured framework but is
you are
expected to be proactive and analytically independent in
your
own area of responsibility
Employment Type: Full-Time
Shift: [US Shift/Night Shift EST/EDT hours]
Why join Genpact?
Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. JobManagement Trainee