Job Description

Ready to shape the future of work?

At Genpact, we

don't

just adapt to change--we drive it. AI and digital innovation are redefining industries, and

we're

leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how

we're

scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team

that's

shaping the future, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and

cutting-edge solutions

-

we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation

,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Inviting applications for the role of

Management Trainee

,

Accounts Receivable (AR) Specialist - RCM (Revenue Cycle Management)

We are looking for a proactive and passionate Accounts Receivable (AR) Specialist with

some

years of hands-on experience in the US healthcare AR process within a healthcare BPO or outsourcing setup. The ideal candidate should be confident in working denials and unpaid claims, speaking with payors to resolve issues, and driving resolution for timely

reimbursements. This role demands strong analytical skills, clear communication, and a goal-driven mindset.

Responsibilities

Review and analyze outstanding Accounts Receivable reports to

identify

unpaid claims.

Initiate follow-ups with insurance companies (via phone calls and portals) to check claim status and resolve denials or underpayments.

Document all actions taken on claims accurately in the client's billing system.

Understand and interpret EOBs, remittance

advices

, and payer correspondences

.

Work on claim re-submissions, appeals, and corrective actions as needed.

Meet or exceed daily/weekly productivity and quality targets.

Stay current with payer policies, coding guidelines, and RCM best practices.

Preferred

Q

ualifications

/ Skills

E

xperience in US healthcare Accounts Receivable/AR follow-up.

Prior experience with a US healthcare outsourcing company or BPO is

mandatory

.

Strong knowledge of insurance denials, appeals, CPT/ICD codes, and healthcare billing concepts.

Excellent verbal and written communication skills; must be comfortable speaking directly with payors.

Strong analytical, investigative, and problem-solving abilities.

Proficient in using billing software, payer portals, and productivity tracking tools.

Passionate about healthcare revenue operations and delivering results.

Growth-oriented with a continuous improvement mindset.

Dependable team player with the ability to work independently when needed.

Prior experience with billing platforms like Athena,

Kareo

, or

AdvancedMD

is a plus.

Work Environment

Operate within a structured framework but is

you are

expected to be proactive and analytically independent in

your

own area of responsibility

Employment Type: Full-Time

Shift: [US Shift/Night Shift EST/EDT hours]

Why join Genpact?

Be a transformation leader

- Work at the

cutting edge

of AI, automation, and digital innovation

Make an impact

- Drive change for global enterprises and solve business challenges that matter

Accelerate your career

- Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best

- Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's

build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity,

physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to pay to participate

in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobManagement Trainee

Primary LocationIndia-Noida

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJul 23, 2025, 8:45:21 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time