With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world\xe2\x80\x99s biggest brands\xe2\x80\x94and we have fun doing it. We dream in digital, dare, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We are harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we are calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better. Inviting applications for the role of an AP Customer service manager We are looking for someone with extensive experience in the F&A and S2P domain with over relevant years of strong domain experience. In this role, you will be encouraged to work on deadlines, in a fast-paced business environment while being a good teammate. Responsibilities In this role, you will be responsible for all the activities related to record to report which include but are not extensive:
Experience in end-to-end S2P AP process (Invoice verification to Payment)
Understand 2 & 3-way Match concept and understand Financial Impacts
Ensuring that all invoices raised by supplier and internal business stakeholders are processed and cleared in a timely manner
Conducting ageing analysis based on due dates to understand the paying pattern
Quality Checks - Understand the gaps and resolve them
Drive Simplification project to avoid / eliminate wastage of man hours
Perform monthly closing activities and solve pending item issues with supplier accounts
Play a key role in the assignments including developing project plans, allocating resources, and leading staff members.
Audit engagements.
Exposure to Internal Audit, Process Reviews, SOP, and other risk management engagements would be a positive.
Understanding of taxation system and its impact on the books of accounts
Qualifications we seek in you! Minimum qualifications
B.Com/M.com/MBA
Preferred qualifications
Should have a commerce background.
Should have worked in a customer facing role
Must demonstrated proficiency in English as the role requires extensive communication
Must work in the US working hours from Monday to Friday (Blend of American & India holidays apply)
Must have a very strong analytical bent of mind and should be driver of results
Good Oracle and / or SAP knowledge would be extremely beneficial and an added advantage
Should have a very good knowledge in MS Office module
Must possess a very positive attitude and have good interpersonal skills
Must demonstrate flexibility in working in odd hours during quarter and year-end closing
Excellent report writing and presentation skills, an analytical mind, and problem-solving abilities.
Position requires the ability to work effectively with all levels of staff and balance confidential information discretely and expertly
Excellent communication and teaming skills. For Associate Consultants, reasonable interpersonal skills are a must
Good understanding of technical platforms and risk management practices.
Identify the correct root cause and implement an action plan to fix upstream and downstream processes
Conceptual understanding of any transition and its impact on books of accounts
Employee evaluation, selection, and set-up of ongoing performance management; Rate and manage the performance of employee, ensure employee performance is as per company standards
Carry out quality check reporting requirements accurately and within the specified time
Exposure to ERP and other procurement systems (Oracle, SAP, Peoplesoft etc.)
Driving customer engagement by participating periodically in Global connects with Regional Heads
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.