Job Description

Job Category: Customer Services
Degree Level: Bachelor's degree
:
We are seeking a highly skilled and motivated Cloud Expert to join our team. The ideal candidate will have a strong understanding of the GDC NOC Operations, experience in Cloud products, including Nokia Cloud Platform (NCP), Nokia Cloud Operations Manager (NCOM) on Fault Management, Configuration Management, and Problem Management for Enterprise Networks (Private Wireless LTE). This role requires a blend of expertise in Multi-Domain Network Elements.
Responsibilities:

• Lead end-to-end implementation and maintenance of Nokia Cloud products (NCP, NCOM, NCD) across NCS and Core SaaS solutions.
• Manages technical escalations for technical requests, emergency cases, and outages internally and towards customers.
• Participate in CAB/CR meetings. Preparing & Validating the MoPs and executing the CRs with 100% FTR.
• Design, deploy, configure, and integrate cloud solutions independently, ensuring optimal performance and reliability.
• Manage deployments and upgrades for existing customers, focusing on "right first time" execution and quick issue resolution.
• Oversee New Product Introductions (NPI) for global rollouts, driving innovation and integrating cross-product solutions.

Qualifications:
You have:

• Any Bachelor's degree with a minimum of 8 to 10+ years of telecom experience, with 5+ years in Cloud solutions (Private and Public).
• Proven expertise in OCP Platform Administration and Kubernetes management.
• Experience with CI/CD tools and automation technologies (e.g., Ansible, Helm).
• Good IP networking background and scripting capabilities (Shell, PERL, Python).

It would be nice if you also had:

• AWS Certified Solutions Architect - Associate.
• Familiarity with cloud security best practices and compliance.

About Us:
Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work
What we offer
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World's Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.
About the Team:
In , our ambition is to become the trusted partner of choice for Communications Service Providers (CSPs), as well as for non-CSP entities in sectors like utilities, transportation, public services, and defense. We strive to deliver unbeatable customer experiences in wireless connectivity.

Skills Required