to handle end-to-end processing of motor insurance claims, including Own Damage (OD) and Third-Party (TP) claims. The role involves coordinating with surveyors, garages, customers, and insurance teams to ensure smooth and timely claim settlement.
Key Responsibilities:
Register and manage motor insurance claims (OD/TP).
Scrutinize claim documents submitted by customers or garages.
Coordinate with surveyors for timely vehicle inspection.
Verify policy terms, IDV, deductibles, and claim admissibility.
Process cashless and reimbursement claims accurately within TAT.
Follow up with garages/workshops for estimates, bills, and repairs.
Ensure proper documentation and system entries for each claim.
Communicate with customers regarding claim status, queries, and documentation.
Maintain MIS reports and assist in data analysis for claims performance.
Identify and escalate suspicious or fraudulent claims, if any.
Required Qualifications & Skills:
Graduate in any discipline (Commerce/Automobile background preferred).
1-3 years of experience in motor claims handling at an insurance company, TPA, garage, or broking firm.
Strong knowledge of motor insurance claim processes and regulations.
Familiarity with claim software and MS Office (Excel, Word).
Good communication and customer-handling skills.
Ability to work under pressure and manage multiple claims efficiently.
Basic understanding of vehicle parts and repair cost is a plus.
Job Type: Full-time
Pay: ₹12,000.00 - ₹15,000.00 per month
Schedule:
Day shift
Work Location: In person
Speak with the employer
+91 9499809302
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