Job Description

The

Remote Team Monitoring Officer

plays a critical role in ensuring the productivity, attendance, and ethical conduct of team members across different shifts and job sites. This role involves real-time monitoring of team activities, updating attendance and schedules, scoring KPIs, and ensuring adherence to company policies across various communication tools and platforms.

Key Responsibilities:

Daily Responsibilities (All Shifts):

Fill out the

Daily Attendance Sheet

using the Daily G-Meet Report. Monitor assigned team members via Google Meet every 10-15 minutes. Take

screenshots

of team members during work hours and share them in their respective WhatsApp groups. Evaluate and score workers using

Ethics KPI

and

Daily ME Job KPI

(focus, speed, vibe) up to 4x per shift. Track

WhatsApp activity

of all workers, especially during bio or meal breaks. Follow up on late returns. Update the

Attendance Sheet

before the end of each shift, including login/logout times. Update and track the

daily work schedules

using the Back Office tracker.

Additional Responsibilities for 2nd, 3rd Shifts, and Weekends:

Monitor

attendance handover

from 1st shift and update logs accordingly.

Track all activities

at job sites using the

Reolink App

(e.g., Robinsons, Geneva). Watch for suspicious activities or unauthorized access. Trigger alarms, notify guards, or escalate to managers/security company as necessary. Report incidents via WhatsApp group with screenshots. Continue KPI scoring and WhatsApp tracking for all assigned personnel, including the

Pakistan Team

.

Tools and Platforms:

Google Meet

- For real-time monitoring of team activities

WhatsApp

- For communication, activity logging, and worker follow-up

Google Sheets (Daily G-Meet Report, Back Office Tracker)

- For attendance, KPI scoring, and task updates

Reolink App

- For surveillance monitoring of job sites

Snipping Tool / Screenshot Utility

- For documentation of team activities

Skills & Qualifications:

Strong attention to detail and time management skills Excellent communication skills via WhatsApp and email Proficient in Google Workspace (Sheets, Meet, Drive) Ability to multitask across multiple monitoring tools and teams High level of integrity and discretion in handling sensitive information Prior experience in remote monitoring, coordination, or team supervision is a plus Willingness to work across shifts and weekends

Performance Metrics:

Accuracy of attendance logs and schedule updates Timeliness and completeness of KPI scoring reports Responsiveness in reporting site and worker issues Consistency in monitoring and follow-through on worker activity
Job Type: Full-time

Pay: ₹170.00 -
175.00 per hour

Expected hours: 40 per week

Benefits:

* Work from home