Job Description

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.

M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc's ambition to be the best loved and most successful savings and investments company in the world.

Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.Management Responsibilities: + Overall leadership and management of the Monitoring & Control team.
+ Build collaborative relationships with 1LoD stakeholders as well as 2LoD financial crime teams to enhance risk management and compliance culture.
+ Review and approve 1LoD testing plans developed by the QA Specialists.
Monitoring & Control Responsibilities: + Coordinate the implementation 1LoD testing including testing of relevant KYC/D processes performed in house in line with the Group framework.
+ Coordinate with 2LoD and 3LoD stakeholders to ensure effective 2LoD and 3LoD QA/QC over 1LoD processes.
+ Own and implement financial crime actions for 1LoD arising from Assurance / Audit Findings.
+ Provide support and guidance to 1LoD teams on financial crime process testing.
+ Ensure that 1LoD teams understand how to input financial crime risks into the Group GRC tool.
+ Review KYC specific Quality Control and Assurance reviews for customer files in scope, to check for accuracy, completeness and validity.
+ Responsible for conducting & approving detailed and objective quality reviews of customer files from an AML / financial crime perspective for all customers.
+ Responsible to develop QA frame work and Accreditations process aligned to M&G FCO guidelines and FCC standards.

Performing sign off for KYC files and responsible for ensuring KYC records, screening, client outreach and any other client requirements are completed in line with M&G guidelines and FCC standards. Ensuring the quality of the team's KYC files and any other output is of a high standard and delivering training and guidance where needed to uplift/improve, especially in regards to TPA standards Assisting in defining procedures, processes, standards and best practices to ensure efficiency / continuous improvement. Working with the team to identify any material trends for ongoing quality and cycle time improvement. Identify problem areas and risks associated with processes and make recommendations to improve quality of KYC analyst file work. Serve as a key support resource for delivering training and guidance to KYC analysts. Participate in a risk-based AML-specific testing program, in order to provide senior management with comprehensive end-to-end assessments of the regulatory control environment. Maintain proactive communication with Senior Management including periodic updates on engagement progress and identified or potential issues

Skill Requirements:Significant experience of leading and managing financial crime teams and working closely with executive leadership regarding material FC matters. Significant experience within financial crime, including Asset management sector knowledge. Significant experience within assurance planning and execution, including controls testing. Ability to demonstrate deep understanding of financial crime risk management controls and process application. Excellent written and verbal communication skills and ability to convey complex information to stakeholders at all levels. + Advanced working knowledge of anti-money laundering and know-your-customer regulations and processes within the Asset Management and financial services industry.
+ Demonstratable QC/QA experience delivering high quality work
+ Proven experience of PEPs, Sanctions and Negative Media screening
+ Proven experience in performing financial crime risk assessments of clients and client-on-boarding processes
+ Strong knowledge and experience of best practices in building and maintaining KYC processes
+ KYC process experience for different asset management related entity types, such as Trusts, Funds, regulated entities, SPV etc.
+ KYC/ AML experience of analyzing complex ownership structures to determine risk exposure and applicable AML/KYC requirements.
+ Proven ability to absorb, understand and build an understanding of complex financial crime related information and comfortable articulating to senior stakeholders across the business.
+ Proven ability to quickly understand and multitask across several IT applications, including Power BI and Power Point Presentation
+ Strong written skills and can communicate with individuals across all levels;
+ Excellent attention to detail and accuracy;
+ Proven ability to handle multiple workloads;


Knowledge, Skills, Experience & Educational Qualification
Knowledge & Skills:Confidence & excellent communication Excellent analytical skills with the ability to review and interpret rules and regulations A good understanding of the regulated marketplace and the position of M&G within that market. A credible communicator both written and verbally. An understanding of the business drivers for appropriate business areas. A strong business focus with an ability to take account of the nature and complexity of a firms business Operates within the context of own function but has an awareness of the overall UK operation and its objectives. Independent, self-motivated, proactive, analytical and willing to work under pressure. Excellent communication skills written and verbal Team player

Experience:Minimum 10-12 years of overall experience in Risk function within Financial Services (with at least 8-10 years of experience in Financial Crime Compliance)

Educational Qualification:Graduate degree in Science /Commerce/Management Sciences/Business Administration/Law (B.Sc./B.Com/BMS/BBA/LLB ) Certifications such as Certified Anti-Money Laundering Specialist (CAMS) examinations desirable Knowledge of UK & EU Regulations or experience of money laundering regulations and their practical application within a financial service organization.

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.