in diagnosing, repairing, and maintaining mobile devices. The ideal candidate will have strong technical expertise, attention to detail, and a customer-first attitude.
Key Responsibilities:
Diagnose, troubleshoot, and repair smartphones, tablets, and other mobile devices (hardware and software issues).
Replace and calibrate components such as screens, batteries, charging ports, cameras, and logic boards.
Perform software updates, firmware flashing, and data backup/restoration.
Conduct quality checks after repairs to ensure device functionality and performance.
Maintain accurate records of repairs, parts used, and customer interactions.
Ensure compliance with company repair standards and ESD (Electrostatic Discharge) safety protocols.
Provide technical support and advice to customers regarding device care and usage.
Collaborate with team members to improve repair processes and turnaround time.
Keep up to date with the latest mobile technologies and repair techniques.
Requirements:
Diploma or Degree in Electronics, Telecommunications, Computer Engineering, or a related field.
Minimum 2 years of hands-on experience in mobile device repair or a related technical role.
Strong understanding of Android and iOS operating systems.
Proficient in soldering, micro-soldering, and circuit-level repairs (preferred).
Ability to diagnose both hardware and software issues accurately.
Excellent problem-solving and time management skills.
Good communication and customer service skills.
Preferred Skills:
Experience working in authorized service centers (e.g., Samsung, Apple, Xiaomi, etc.)
Familiarity with repair tools such as microscopes, hot air rework stations, and multimeters.
Knowledge of inventory and repair management software.
Certification in mobile device repair (optional but an advantage).
Job Type: Full-time
Pay: ₹12,000.00 - ₹16,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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