Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



MIS & Workspace - Assistant Manager

What this job involves:

As an MIS & Workspace Assistant Manager at JLL, you'll serve as a strategic partner in optimizing workspace utilization and delivering comprehensive facilities insights that collectively shape a brighter way for our clients across India. This dual-focus role combines space occupancy planning expertise with robust facilities MIS management to support organizational strategic goals through data-driven decision making. You'll manage Pan India employee headcount tracking, seat allocation coordination with business units, and hybrid policy implementation while developing utilization strategies that empower teams to thrive in efficiently managed workspace environments. Working closely with APAC occupancy planning teams and various stakeholders including REWS, HR, and Segment Heads, you'll embrace innovative ways of working by leveraging advanced analytics and visualization tools to transform how workspace and facilities data informs strategic planning. The position requires a collaborative approach across diverse teams, championing inclusivity through equitable space allocation and comprehensive facilities performance tracking. You'll take the more inspiring and optimistic path by turning complex operational data into actionable insights that advance both workspace optimization and facilities excellence across our culture of collaboration locally and globally.

What your day-to-day will look like:

Prepare and share Pan India employee headcount data while managing space allocation according to hybrid policy requirements o Develop space solutions by analyzing occupancy, utilization data and creating recommendations for optimal workspace efficiency o Coordinate seat allocation, reallocation, and negotiate space transfers between business units based on validated business needs o Create neighborhood planning strategies, determine zones for mobile workers, and identify space optimization opportunities o Collect, consolidate, and validate daily/weekly/monthly MIS data from soft services, engineering, security, and housekeeping teams o Maintain interactive dashboards for facilities KPIs including SLA adherence, energy consumption, maintenance trends, and vendor performance metrics o Serve as single point of contact for daily operational occupancy requests and determine appropriate solutions to address client needs

Required qualifications:

Bachelor's degree in Business Administration, Facilities Management, Information Systems, or related field o 6-10 years of experience in workspace management, occupancy planning, or facilities analytics with strong MIS background o Advanced proficiency in Microsoft Excel for complex data analysis, modeling, and comprehensive reporting functions o Strong analytical mindset with attention to detail and accuracy in data management and validation processes o Experience in facility management operations covering both soft and hard services with knowledge of vendor performance tracking o Excellent communication, coordination, and presentation skills for stakeholder management across multiple business units

Preferred qualifications:

Proficiency in Power BI, Tableau, or similar data visualization tools for advanced analytics and interactive dashboard development o Experience with Computer Aided Facility Management or Integrated Workplace Management Systems for enhanced reporting accuracy o Knowledge of space optimization methodologies, hybrid workplace policies, and Pay Per Seat model administration o Ability to provide comprehensive MIS dashboards for facilities management by consolidating facility-related data including manpower, asset uptime, work orders, and service performance o Experience preparing and circulating standard management reports while presenting insights and summaries for business reviews and decision-making support o AutoCAD skills for space planning and neighborhood design projects will be an added value

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.