Job Description

Position

: MIS Executive - Travel Industry

Location

: West Patel Nagar, Delhi

Experience

: 2-5 Years (Travel Industry Mandatory)

Employment Type

: Full-Time

Key Responsibilities:

Prepare daily/weekly/monthly MIS reports (Sales, Refunds, ADMs, Incentives) Agent-wise, airline-wise & branch-wise performance reporting Reconcile sales with GDS (Amadeus/Galileo/Sabre) & consolidators Maintain chargeback, refund & productivity trackers Support management with dashboards, analysis & forecasts

Requirements:

2-5 years MIS experience in Travel/Ticketing company Strong knowledge of ticketing lifecycle, refunds & commissions Advanced MS Excel (Pivot, VLOOKUP/XLOOKUP, SUMIFS) Understanding of GDS & BSP/ARC reports preferred.

Travel Industry Operations Support

Coordinate with

Ticketing, Refund, QC, and Accounts teams

Data Management & Compliance:

Maintain accurate databases for: Bookings and ticketing data Airline performance metrics Vendor and consolidator records Ensure

data accuracy, consistency, and timely reporting

Maintain

historical data

for audits and management review

Management & Process Support

Identify

trends, gaps, and insights

from MIS data Support management with

forecasting and performance analysis

Assist in creating

SOPs, trackers, and MIS formats

Improve reporting efficiency using

Excel automation and formulas

Required Skills & Qualifications Must-Have:

2-5 years of experience in an

MIS role within a Travel / Ticketing company

Strong understanding of: Air ticketing lifecycle Refunds, cancellations & reissues Airline incentives and commissions

Advanced MS Excel skills

(VLOOKUP/XLOOKUP, Pivot Tables, IF, SUMIFS) Working knowledge of

GDS reports

Excellent

attention to detail

and data accuracy

Good-to-Have-

Hands-on experience with

Amadeus / Galileo / Sabre

Knowledge of

BSP / ARC reports

Basic understanding of

Power BI or Google Sheets

Familiarity with

chargebacks and ADMs

Track

PNR status, voids, cancellations, and reissues

Maintain

chargeback and ADM trackers

Reconcile sales with

GDS reports (Amadeus / Galileo / Sabre)

and consolidators Assist in

BSP / ARC reconciliation

with airlines.

Interested candidates share their resumes on hr@voyagetripplanner.com or 9910997162.

Job Type: Full-time

Benefits:

Food provided
Work Location: In person