Job Description

An MIS (Management Information System) Executive collects, analyzes, and interprets data to create reports, dashboards, and insights for management and strategic decision-making. Key responsibilities include ensuring data accuracy, maintaining databases and IT systems, generating periodic reports, supporting operational efficiency, and providing technical expertise on information systems. They need strong analytical skills, advanced proficiency in tools like Excel and potentially BI software, and good communication to collaborate with other teams and present their findings effectively. Key Roles and Responsibilities Data Analysis & Reporting: Collect data from various sources, analyze it to identify trends and patterns, and produce regular (daily, weekly, monthly) and ad-hoc reports and custom dashboards. Data Management & Integrity: Maintain databases, ensure data accuracy, and validate information from different systems to ensure data integrity. System Management: Plan, coordinate, and oversee the maintenance and growth of the company's information systems, including databases, networks, and websites. Performance Monitoring: Track key performance indicators (KPIs) like operational metrics, agent productivity, and client service level agreements (SLAs). Process Improvement: Analyze existing operational processes, identify areas for improvement, and recommend solutions to enhance efficiency. Technical Support: Provide technical expertise on the implementation and ongoing management of information systems and stay updated on relevant technology trends. Key Skills and Qualifications Analytical & Problem-Solving Skills: Ability to process complex data, identify insights, and provide actionable recommendations. Technical Proficiency: Strong knowledge of Microsoft Excel (including Pivot Tables, VLOOKUP), and potentially data visualization tools like Power BI or Tableau. Communication Skills: Excellent ability to communicate findings and recommendations to management and other stakeholders. Project Management: Ability to manage IT projects, set timelines, and allocate resources effectively. Attention to Detail: Crucial for ensuring the accuracy and integrity of data and reports. Business Acumen: A keen understanding of business needs to develop relevant and efficient data-driven solutions. Tamil candidates only
Job Type: Full-time

Pay: ₹9,243.94 - ₹30,956.46 per month

Benefits:

Food provided
Work Location: In person