Job Description

Key Responsibilities

Distributor & Sales Team Coordination

Coordinate daily orders from distributors, super Stuckists, and modern trade Support field sales team (ASM/SE/TSI) with order status, schemes, and pricing updates Share order confirmations and dispatch details with distributors
Order Processing & Dispatch

Prepare sales orders, proforma invoices, and dispatch instructions Coordinate with warehouse, production, and logistics for timely dispatch Track vehicle movement, delivery status, and shortages/claims
Schemes, Pricing & Trade Offers

Maintain updated price lists, trade schemes, discounts, and slabs Ensure correct scheme application in billing and avoid rate discrepancies Coordinate approvals for special rates, credit notes, and claims
MIS & Reporting

Prepare daily/weekly/monthly MIS:
o Primary sales

o Dispatch reports

o Distributor-wise outstanding & aging

Support sales reviews, targets tracking, and performance analysis
Accounts & Outstanding Follow-ups

Coordinate with accounts team for billing, credit limits, and collections Share outstanding statements with distributors and follow up for payments Support debit note / credit note reconciliation
Returns, Shortages & Claims

Coordinate expiry, damage, and shortage claims as per company policy Maintain records of returns, replacements, and claim settlements
Skills & Competencies

Strong coordination and follow-up skills Good understanding of FMCG distribution and sales cycle Proficiency in MS Excel (VLOOKUP/XLOOKUP preferred), Word, Email Experience with ERP systems (SAP / Tally / Marg / other FMCG ERP) Ability to handle high-volume, fast-moving orders accurately
Qualification & Experience

1-3 years of experience in FMCG sales back office / commercial operations Experience handling distributors, schemes, and high SKU volumes preferred
Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person