Job Description

Company name - HDFC Bank

Payroll Company - Tristar Management Services

Location of role: Lower Parel

Job Title :

(Job Name) - MIS Executive

Team: Credit Cards - Product Team

Reports to:

Unit Head - Customer Servicing Platforms PWA-MyCards, UPI RuPay Product

Location of role: Lower Parel

Job Function:

Credit Cards - Products & Marketing

Travel Required: No

Job Purpose

Responsible for product wise dashboards and MIS reporting. He will be responsible for data management and analytical insights

Job Responsibilities (JR) :

Actionable

Strategic Planning and Analysis

Monitoring End to End Data set integrations for dashboards and analysis

Review data set accuracy and refresh frequency

Raise issues in case of data mismatch or non-availability to respective teams responsible for sharing the data

Lead all data set requirements and coordinate with source teams for its availability to end user

Maintain repository for all Data sets definition, Source and frequency on which data is getting updated

Induce tracker and reports reflecting card category wise Churn ratio MoM

Track and review card portfolio and publish the same on weekly basis

Publish MoM Portfolio performance dashboard with summary

Maintain and manage customer adoption/registration tracker for tracking efficiency of major growth levers.

Reporting the major trends/findings on customer growth, new business insight and reporting the milestone, campaign efficiency etc.

Management of Information Systems

Ensure the reliability and accessibility of MIS services across the organization.

Coordinate with various departments to gather system requirements and deliver tailored solutions.

Manage data security, backup, and recovery plans.

Development and Design of Computer Systems

Design and oversee the integration of technology solutions that meet the needs of the business.

Continuously evaluate and improve existing systems for effectiveness and efficiency.

Educational Qualifications

Key Skills

Bachelor's degree (B. Com, Computer Science, Information Technology, or a related field)

Techno-functional skills

Communication and interpersonal skills

Detail-oriented approach for problem solving

Multi-tasking abilities

Experience Required

Prior exposure to cards/payments business is preferable

Prior experience of digital product or platform development is a plus

Major Stakeholders

External - Project partner/vendor, merchants

Internal - Marketing, Sales, Product, Compliance, ISG, Legal, Risk, IT, BSG (engineering team) and design team (for UI/UX)

Thanks & Regards,

Shraddha Raut

8591995476

Job Type: Full-time

Pay: ?22,000.00 - ?25,000.00 per month

Benefits:

* Provident Fund